Technical Product Owner

If you are looking for “the right opportunity” with a fast-growing company, with great people, doing great work, look no further. Linxup offers products and solutions that help thousands of field service fleets solve real business problems. If you’re looking for an opportunity to help make a difference for small businesses, you’re in the right place. Linxup helps businesses get more out of the vehicles, equipment, tools, and workers in the field through its robust, easy to use tracking and dash cam solutions. Linxup delivers class-leading reliability, flexibility, and live, US-based onboarding, support, and coaching to ensure customers get the most out of their investment. That’s why more than 30,000 businesses trust Linxup to help them improve the safety, security, productivity, and efficiency of every vehicle, asset, tool, and worker in the field. Founded in 2004 and based in St. Louis, MO, Linxup serves customers in a wide range of industries, including field service, construction, trucking, transportation, and other enterprises that rely on mobile workers and equipment to get the job done.

This is the product role for someone who likes the layer where software meets hardware.

• Own the roadmap for our public API and the partner ecosystem built on it — requirements definition, endpoint and payload design, authentication, rate limits, versioning, and deprecation
• Work directly with partner developers and integration engineers to scope, launch, and unblock integrations
• Treat developer experience as a product surface: clear documentation, predictable payloads, useful error messages, sandbox access, and sensible defaults

• Own product requirements for ingesting data from GPS trackers, dash cams, and asset and equipment trackers deployed in the field
• Partner with engineering on how device data is normalized, enriched, stored, and exposed — both to customers and to downstream features and reports
• Work through the real-world messiness of field hardware: intermittent cellular coverage, buffered and out-of- order messages, power and duty-cycle tradeoffs, and data that is missing or ambiguous
• Define the reporting, alerting, and rules behaviors that customers rely on that data to drive
• Help build the operational visibility the business needs into device state, connectivity, and firmware versions across an installed base of 250,000+ devices

• Own initiatives in our core web and mobile products alongside the platform work — the features customers touch every day
• Write clear user stories and acceptance criteria, own and prioritize the backlog, and run refinement and sprint ceremonies with your engineering team
• Partner with QA to define test cases and validate solutions against real device and API behavior
• Make the call on scope and sequencing — and explain the tradeoff credibly to both an engineer and an executive

• Serve as the internal subject-matter expert on our API, device data, and firmware capabilities
• Talk to customers and partners regularly — including technical ones — and turn what you hear into prioritized, well-defined work
• Stay current on competitive software and hardware to keep our solutions market-ready

• 2–5 years as a technical product owner or product manager, business analyst, or software engineer — ideally on API, platform, integration, or connected-device products
• A track record shipping technical products where the customer was a developer, a partner system, or a device —not only a screen
• Experience working with software engineering teams in an agile process, and alongside hardware teams
• Proven experience managing a product through all stages of its lifecycle

• Hands-on comfort with REST APIs and webhooks: you can read a spec, exercise an endpoint in Postman or curl, and tell good payload design from bad
• Working knowledge of SQL and enough data fluency to answer your own questions
• Solid grasp of the SDLC, cloud infrastructure, and how data moves through a system end to end
• Enough comfort with logs and observability tooling to narrow down whether a problem is the device, the network, the ingestion pipeline, or the application

• IoT or connected-hardware experience: telemetry ingestion, OTA update campaigns, MQTT or similar protocols
• Familiarity with cellular connectivity in the field
• Experience owning a public or partner-facing API, including deprecation decisions with real customers
• Familiarity with event streaming or message queues (Kafka, MQTT, SQS, or similar)

• You go to the primary source — the payload, the log, the query, the customer call — before you form a view
• You understand that good software delivers on ease of use and makes complicated things feel simple
• You translate complex technical concepts for non-technical audiences without losing what matters, and you write with precision
• You can hold several parallel workstreams without losing the thread on any of them
• You’re comfortable with ambiguity and with hardware realities you don’t fully control
• You have a keen sense of UX and genuine empathy for customers

• A vibrant, fun office atmosphere with teams that work cross-functionally in a hybrid environment
• A fast-paced environment with real ownership, and opportunities for growth and reward
• We promote work/life balance to achieve maximum performance professionally and personally