Sales Specialist 2 - Retail

Ca - Huntington Beach - 12mid

OtherSales Specialist

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Quick Summary

Key Responsibilities

Demonstrate and drive proficiency in the Living Spaces Guest Engagement Model, aligning behaviors to expected sales outcomes and meeting or exceeding Sales Per Hour thresholds.

Requirements Summary

High School Diploma or GED equivalent required. Minimum 2 years of retail experience in a direct customer interactive environment preferred. High volume experience is preferred.

Technical Tools

OtherSales Specialist

The Sales Specialist 2 (Operations) combines established sales expertise with expanded, role‑based capabilities in Operations. The Sales Specialist 2 executes the Living Spaces Guest Engagement Model to deliver exceptional guest experiences, drive repeat visits, and achieve targeted sales per hour while meeting all key performance indicators (KPIs). In addition to core sales responsibilities, the role includes developing advanced operational capabilities by performing standard work, supporting operational customer functions, and maintaining the cash office in accordance with established standards.

Responsibilities

~2 min read

→Demonstrate and drive proficiency in the Living Spaces Guest Engagement Model, aligning behaviors to expected sales outcomes and meeting or exceeding Sales Per Hour thresholds.
→Review daily sales results and complete monthly proficiency plans using end-of-month reporting tools.
→Maintain guest satisfaction survey scores at or above store goals; perform guest email follow-ups and resolve open CRM tickets promptly.
→Assist store leadership in resolving guest escalations, returns, exchanges, and discounts in compliance with SOP guidelines.
→Process all payment transactions accurately, including cash, financing, and credit cards; execute assigned Cash Office standard work, including vault opening and closing, in compliance with Asset Protection and security policies.
→Act as a brand ambassador for Commercial & Trade programs, driving outreach, lead generation, and relationship-building with business clients.
→Perform Sales Specialist‑1 and assigned Sales Specialist‑2 Standard Work for sales and operations while following structured routines for planning, lead tracking, and event execution.
→Ensure compliance and consistency in all processes, including SOP adherence, commercial objectives, and performance routines from concept through delivery.

LS1A

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

Requirements

~1 min read

Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.

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