Supervisor, Quality Assurance

Essential Duties and Responsibilities include the following.  Other duties may be assigned. 

• Quality Assurance and Standards: Draft, interpret, and implement quality assurance policies, standards, and procedures. Evaluate their adequacy and ensure compliance.

• Audits and Documentation: Plan, conduct, and document internal audits of manufactured goods and materials. Evaluate audit findings and implement corrective actions.

• Data Analysis and Reporting: Collect, compile, and analyze statistical quality data to identify areas for improvement. Prepare reports and quality scorecards to communicate outcomes.

• Customer Complaints and Corrective Actions: Investigate customer complaints and non-conformance issues. Develop, recommend, and monitor corrective and preventative actions.

• Training and Continuous Improvement: Identify training needs and organize interventions to meet quality standards. Promote ongoing education in Lean principles and a Continuous Learning environment.

• Lean and Kaizen Implementation: Provide technical and operational recommendations to meet objectives, product quality, and customer service goals. Support coaching and teaching of Lean principles, implement communication tools, and develop visual controls and signage.

• Operational Competence: Demonstrate competence in PC and operating systems. Operate under tight deadlines with multiple priorities. Interface with a multi-shift operation and frequent all areas of offices and warehouse.

• Physical Requirements: Regular job attendance, ability to lift up to 100 lbs., frequent walking and standing, and working in a warehouse environment with temperature swings, loud noise, and moving mechanical equipment.

LS1B

• Bachelor’s degree preferred.
• 3-5 years of relevant experience
• Certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma.
• Quality inspection, auditing, and testing experience.
• Experience with implementation of corrective action programs.
• Furniture product or industry-specific experience.
• Strong computer skills including Microsoft Office, QA applications and databases.
• Knowledge of tools, concepts, and methodologies of QA.
• Solid experience in effective usage of data analysis tools and statistical analysis.

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.

Applicant Privacy