Digital Inclusion Officer

These positions have a vital role in the work to change residents' lives through digital access (devices, connectivity and training) and by being an advocate for digital inclusion internally and externally, selling the benefits to residents and partners.

Based in the library service the role will work with other council services, VCSO and local businesses to deliver access to digital devices, connectivity and appropriate digital skills. This will include embedding of digital device lending; promotion of resources available in libraries and VCSO hubs; skills and training programmes in libraries; growing a borough-wide network of digital champions; and supporting the delivery of the Newham Digital Inclusion Alliance.

The candidate will have an excellent understanding of the digital inclusion work carried out by public libraries; have experience of delivering customer-focused activity relating to digital skills; have experience of training frontline teams and volunteers and will be passionate about the role of libraries and digital skills in improving the lives of residents.

Please view JD here

Closing date: 2nd August 2026

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.