Network Operations Specialist [Various Levels] Contingent

Systems & Network Infrastructure

511 / 441 - Network Operations Specialist

Intermediate

Yes

Active Secret or Top Secret Clearance

DoDM 8140.03 Cyberspace Workforce Qualification

The Network Operations Specialist serves as Key Personnel within the Systems & Network Infrastructure capability area for the GITSS-A Task Order. This position is responsible for technical oversight, operational monitoring, infrastructure maintenance, and rapid incident restoration across global command sites. The specialist ensures high availability, compliance, and performance of critical classified (SIPRNet) and unclassified (NIPRNet) transport networks supporting military logistics and C4ISR operations.

• →Conduct operational network monitoring and health assessments using SolarWinds Network Performance Monitor, Security Event Manager, and enterprise SIEM tools.
• →Identify network interface drops, latency bottlenecks, circuit outages, and transport degradations, executing immediate triage and incident restoration.
• →Install, configure, patch, and maintain Cisco IOS-XE and NEXUS routers, switches, and transport devices across supported command locations.
• →Execute routine network maintenance scripts, baseline configuration backups, and Security Technical Implementation Guide (STIG) compliance checks.
• →Implement firewall and proxy rule changes as authorized by the Contracting Officer's Representative (COR).
• →Support cybersecurity operations by administering GFE network security tools, including Cisco Identity Services Engine (ISE), Palo Alto Next-Generation Firewalls, and Symantec ProxySG.
• →Perform root-cause diagnostics during service disruptions at operational seams between local infrastructure and enterprise service providers (e.g., DISA, RNECs).
• →Maintain accurate technical documentation, standard operating procedures (SOPs), and as-built topology diagrams to preserve institutional knowledge.

Personnel assigned to this position must fulfill all qualification prerequisites under DoDM 8140.03 prior to commencing billable work.

• Personnel Security Clearance: Must possess an active Secret or Top Secret security clearance prior to start of performance.
• Vetting & Credentials: Must be fully vetted through DISS and MP ICAM prior to receiving Common Access Card (CAC) credentials or elevated network access.
• Compliance Maintenance: Responsible for maintaining active foundational certifications and computing environment credentials throughout the performance period.

• Education: Associate’s or Bachelor’s Degree in Information Technology, Computer Science, or a related technical field.
• Experience: Minimum of 4+ years of hands-on experience in Network Operations Center (NOC) environments or enterprise network administration.

• Basic Level: CompTIA Network+, Cisco Certified Network Associate (CCNA).
• Intermediate Level (Target Baseline): Cisco Certified Network Associate (CCNA), CompTIA Security+, Cisco Certified Network Professional (CCNP) Enterprise, CompTIA A+, CompTIA Network+.
• Advanced Level: Cisco Certified Network Professional (CCNP) Security, Certified Information Systems Security Professional (CISSP).