Quality Manager

We’re seeking Quality Managers to support large, complex heavy civil infrastructure programs, including highways, roads, bridges, transit (bus and rail), aviation (international airports), and water/wastewater projects delivered through both traditional and alternative delivery methods. These positions run the quality assurance program. You’ll set the standard, audit whether committed quality control plans are actually being followed, and make sure nonconformances get closed instead of carried. Luster’s own quality management system is ISO 9001:2015 certified, so the framework you work inside is audited rather than sitting in a binder.

This post is for future roles and not for a specific opportunity that is available right now. We accept applications and conduct interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area. We notify our talent pool candidates first whenever we have a project need.

• →Excellent written and verbal communication and interpersonal skills.
• →Excellent multi-tasking and organizational skills.
• →Collaborative mindset that fosters teamwork, trust, and positive relationships.
• →Natural curiosity, problem-solving abilities, and a commitment to continuous improvement.

• Bachelor’s degree in civil engineering, construction management, construction engineering, or quality management, or related field, or equivalent combination of education and experience.
• 10+ years of quality management experience for large (>$500M), complex, heavy-civil infrastructure projects.
• Experience developing and administering quality management system documentation aligned to ISO 9001:2015, including quality plans, procedures, and audit programs.
• Experience leading quality assurance audits and driving nonconformances and corrective actions to documented closure.
• Experience reading construction drawings, specifications, and industry codes such as ASTM, ACI, and AWS.
• Experience with industry standard quality and project management information software (e.g., Kahua, Unifier, e-Builder, Primavera P6, etc.).
• Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, PowerPoint, etc.).

• Master’s degree in civil engineering, construction management, construction engineering, or quality management.
• Active professional certifications such as ISO 9001:2015 Lead Auditor, CQA or CQE (ASQ), and/or Lean Six Sigma Green Belt or Black Belt.
• Experience leading the owner’s quality assurance function on a program exceeding $1B in construction value.
• Experience standing up a program quality management system in a new program office, including the quality manual, the procedure set, and the audit schedule.
• Experience auditing a contractor’s or designer’s quality control program and holding that organization to its own approved plan.
• Experience overseeing quality across more than one sector on the same program, such as roadway, structures, trackwork, airfield, or water and wastewater facilities.
• Experience overseeing materials testing and special inspection programs, including laboratory qualification and independent assurance testing.
• Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.