About Lyra
Lyra Clinical Associates P.C. partners with Lyra Health, the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates P.C.
About the Role
Mental health coaching is part of Lyra’s preventative care offering and is a powerful way to manage emotions, challenge negative thinking, and reduce stress and anxiety. This role serves as the main point of communication and coordination between members, their internal care team, and external providers. The Behavioral Care Manager provides initial evaluations for new members and families, gathers pertinent information, screens for risk, and triages members to appropriate services.
This role is a great fit if you lead with empathy and compassion in your communication, enjoy problem solving through data, and can coordinate with a multidisciplinary team providing comprehensive care to children and their families. This role requires a high level of professionalism, cultural competence, and ethical behavior in all interactions.
**Work hours include Monday - Friday 11:30 AM - 8PM PST/ 2:30 PM to 11 PM EST**
Primary point of contact for members and their care team providing initial evaluations, screening, and triage to appropriate services
Track and monitor care needs
Ensure care is on track and care needs are being met
Build relationships with external providers with timely responses and involvement in care planning
Provide accurate and timely documentation in the EHR and other communication systems
Facilitate referrals for clinically indicated services outside the organization
Create accurate discharge summaries and plans to ensure members and families have the services and support needed for ongoing care
Schedule sessions with the internal care team to ensure continued progress toward care goals
Participate in training on our proprietary curriculum and collaborative care model
Bachelor’s degree in social work or psychology-related field (unlicensed) or certified coach with experience in mental health
Computer and live video tools literacy (e.g., Zoom, Google Meets, DoxyMe, Skype, etc.)
Organized and excited by a dynamic environment
Passionate about helping kids and teens achieve goals
Ability to work full-time, approximately 40 hours per week
Candidates must successfully pass a drug screen and background check prior to employment for this role
Full-time resident of the United States
Additional language skills are beneficial to this role
Comprehensive healthcare coverage (including medical, dental, and vision, FSA/HSA, life, and disability insurance)
Lyra’s benefits package includes gender-affirming care
Access to coaching and therapy services for you and your dependents
Competitive time off with pay policies, including vacation time, sick days, and company holidays
Paid parental bonding leave for eligible birthing and non-birthing parents
Access to 401k and retirement benefits
Employee well-being program with additional perks like: fertility and family building, maternity program, employer discount marketplace, pet insurance, and financial planning tools
A new Chromebook, dedicated business support from Operations, HR, and IT professionals, and a monthly technology stipend
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
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