CMA or Clinical Assistant (CMA Pathway) - Cascade, IA

Medical Associates Clinic is looking for a full-time CMA or Clinical Assistant-to-Certified Medical Assistant to join their fast-paced Cascade Family Care Network team. Our skilled providers and support staff work together to provide comprehensive family medicine, educate patients, and offer convenient consultation and referral to specialists.

This role is great for someone who wants to further their education to become a Certified Medical Assistant (CMA). We offer a full scholarship to become a CMA completely online in under a year. You will be able to work a full-time position while progressing your education!

• →Assist with scheduling and rescheduling appointments. Process referrals and Message Center inquires in a timely manner.
• →Complete reminder calls and instructs patients regarding the procedure and any preparation necessary. Follow up on patients that have no showed or cancelled their appointments and keep communication with appropriate staff.
• →Assist with record collection and chart preparation. Connect with outside facilities if update records and/or clinic specific documentation needs to be collected prior to appointment(s). Distribute faxes, mail, and filing of clinic specific documents.
• →Monitor patient tracking reports and take appropriate action related to patient needs with direction from clinical staff and providers.
• →Complete all other assigned project and duties.

• →Collect pertinent patient health care data, diagnostic testing, treatments, and review medical records and confer with physician/mid-level providers to ensure patient needs are met. May include general office duties such as obtaining and updating patient demographic and insurance information, accepting payment and co pays, scheduling and coordinating multiple appointment and creating lab orders.
• →Collaborate with health care team according to plan of care.
• →Communicate effectively with patients, co-workers, and others. Promote patient wellness and provide patient education.
• →Document care provided, including but not limited to: interventions, medication, patient education, and assist with integrity of medical record.
• →Facilitate reimbursement of services provided, including but not limited to: charge tickets, referrals, and insurance requirements.
• →Maintain an office environment that is safe, neat, organized, and supplied with necessary equipment, instruments, supplies, and educational materials. Ensure equipment is functioning safely and properly. Perform cleaning and maintenance of equipment according to guidelines.
• →Demonstrate flexibility in performing other additional duties of patient care. Provide input for devising systems to improve quality and efficiency of patient care and workflow. Participate in required meetings.
• →Perform phlebotomy procedures 
• →Complete all other assigned projects and duties.

Knowledge, Skills, and Abilities:

Experience - From three months to one year of similar or related experience. Phlebotomy experience preferred but not required.

Education - Equivalent to a two-year college degree or completion of a specialized course of study or certification at a business or trade school. (Certification as a Medical Assistant is required within 6 months of completing the program)

Interpersonal Skills - A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills - Keyboarding skills and use of electronic equipment. Use and operate a wide variety of diagnostic and medical equipment. Use personal protection safety equipment including gloves, lab coats, gowns, goggles, and face masks/shields. BLS required biannually.