Summer Intern 2027 - Change Management

This Change Management Intern role is an opportunity to contribute to the continued scaling of change management practices across Canada and US Retirement. The incumbent will help deliver practical tools, templates, insights, and reporting that improve consistency and efficiency across the change lifecycle. This opportunity will provide hands-on experience in change enablement, stakeholder engagement, process improvement, reporting, and executive storytelling within a collaborative, cross-functional environment. The experience will culminate with outcomes summarized in an executive-ready capstone deliverable.

Position Responsibilities:
• Support the design and delivery of a repeatable, end-to-end change management toolkit, including lifecycle views, artifact mapping, change summary templates, and usage guidance.
• Build or enhance standardized change management artifacts that include clear purpose, ownership, accountabilities, definition-of-done criteria, and practical instructions for use.
• Partner with change management stakeholders across Canada and the US through working sessions, feedback cycles, and co-development activities to ensure outputs are relevant and usable.
• Improve SharePoint structure, navigation, and content usability to make change management resources easier to find, understand, and apply.
• Identify opportunities to reduce manual effort, improve consistency, or streamline change management workflows through process improvements or automation where appropriate.
• Prepare change artifacts in the change lifecycle such as the change summary, stakeholder impact assessment and other presentation materials

Required Qualifications:
• Currently enrolled in a post-secondary program in business, communications, organizational change, human resources, project management, technology, or a related field.
• Strong written and verbal communication skills, with the ability to translate information into clear, practical, audience-focused materials.
• Strong organizational skills and attention to detail, with the ability to manage multiple deliverables, working sessions, and feedback inputs.
• Comfort working with Microsoft Office tools, including PowerPoint, Excel, Word, and SharePoint.
• Demonstrated interest in change management, communications, process improvement, reporting, or stakeholder engagement.

Preferred Qualifications:
• Experience creating presentations, templates, dashboards, process documentation, or knowledge management materials.
• Familiarity with Excel, Power BI, SharePoint, Copilot or other reporting, collaboration, and AI tools.
• Ability to synthesize qualitative and quantitative information into clear insights, recommendations, and executive-ready summaries.
• Comfort working in a collaborative team environment with stakeholders across multiple functions or geographies.
• Curiosity, initiative, and a continuous improvement mindset, with a willingness to test ideas, incorporate feedback, and refine outputs.

When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.