Chief Engineer

• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

• Supervises Engineering in the absence of the Director of Engineering.

• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.

• Maintains and operates equipment at optimum effectiveness, efficiency and safety.

• Establishes and manages an effective rooms maintenance program.

• Ensures compliance with all Engineering departmental policies, standards and procedures.

• Manages department's controllable expenses to achieve or exceed budgeted goals.

• Select and order or purchase new equipment, supplies, and furnishings.

• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.

• Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.

• Supervises the day to day operations of Engineering.

• Maintains accurate logs and records as required.

• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.

• Handles guest problems and complaints effectively.

• Empowers employees to provide excellent customer service.

• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

• Helps establish priorities for total property maintenance needs.

• Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.

• Celebrates successes and publicly recognizes the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees.

• Ensures employees are treated fairly and equitably.

• Strives to improve service performance.

• Provides feedback to employees based on observation of service behaviors.

• Supervises employee's ability to execute departmental and property emergency procedures.

• Reviews employee satisfaction results to identify and address employee problems or concerns.

• Solicits employee feedback.

• Helps ensure regulatory compliance to facility regulations and safety standards.

• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Ensures property policies are administered fairly and consistently.