VP, Business Director (On-Site, NYC)

MATTE is a 360° full-service creative studio at the convergence of hype, storytelling and design. We bring people together to inspire new ways of engaging, to provoke long term progress, and to entertain audiences around the world, while helping forward-thinking brands and institutions nimbly and truly do the same. Our studio capabilities range from strategic ideation and insights, creative development, branding and identity, experiential, web design and development, campaigns and content creation, all the way through full-scale production and execution.

The VP, Business Director is a senior strategic leader within MATTE’s Client Services department, responsible for overseeing a large book of business, leading senior client relationships, and driving profitable growth across accounts. This role defines standards, forecasting practices, and long-term portfolio strategies, ensuring that MATTE delivers consistent, exceptional partnership experiences across every touchpoint. In collaboration with the Head of Client Services, the VP, Business Director sets department best practices, leads renewal strategy, champions client experience agency-wide, and plays a critical role in identifying, shaping, and winning new revenue opportunities.

Responsibilities include:

• →12+ years of progressive experience within creative agency, brand studio, or integrated marketing environment
• →Proven track record leading a large portfolio (multi-million dollar annual revenue) across campaign, content, and experiential work
• →Experience managing senior-level client relationships (VP/C-Suite) and driving renewals + long-term growth
• →Demonstrated experience owning P&L performance and margin management across a portfolio
• →Expert-level ability to structure and negotiate scopes of work, master agreements, and partnership deals
• →Experience leading and developing high-performing Account/Client Service teams; proven mentorship and talent development history
• →Strong financial acumen and ability to forecast revenue, staffing plans, and quarterly pacing
• →Executive presence: comfortable navigating high-stakes conversations and influencing senior leadership
• →Strong cross-functional collaboration skills and the ability to dynamically translate client needs across creative, production, and strategy stakeholders
• →Preference for agency-side experience, ideally within culture, luxury, or lifestyle-led environments (MATTE’s world)