Scheduler

Matthew 25 has been recognized as a top workplace 4 years in a row—and we’re just getting started! Come join our mission-driven team!

At Matthew 25, we’re proud to offer a benefits package designed to support our employees both professionally and personally:

• Competitive pay that reflects your skills and experience
• Generous paid time off, including a minimum of 17 days and 12 paid holidays
• No required overtime ever—we value work-life balance
• Comprehensive health coverage, including 3 medical plan options, vision and dental insurance, and company-paid life insurance
• Professional growth opportunities, including company-sponsored continuing education and development programs
• Retirement plan with company matching up to 4%
• Public Service Student Loan Forgiveness options
• A mission-focused workplace where every team member is dedicated to serving our community

Join us and make a difference every day while thriving in a supportive, rewarding work environment!

Matthew 25’s Mission:

“We exist to serve those at risk for, living with, or impacted by HIV or other STIs through comprehensive healthcare, education, and support while fostering community partnerships to combat stigma and improve overall healthcare and quality of life.”

Matthew 25’s Vision:

“Our vision is to exist in communities where comprehensive HIV and STI prevention is widespread, ensuring universal access to high-quality, comprehensive healthcare and supportive services. We aim for those living with HIV to achieve undetectable status, resulting in zero new HIV diagnoses, and to eliminate new STI infections. We are the trusted resource for HIV and STI services, fostering a culture of love, service and hope in every interaction.”

Overview:

The Scheduler performs a variety of clerical and receptionist duties to assist patients in obtaining clinic and ancillary services, including patient scheduling, checking in, payment receipt, and phone operation. In addition to those duties, this person serves as a resource to our Medical Case Managers in assisting with multiple administrative duties that are required by patients for eligibility of services.

QUALIFICATIONS

• High School Diploma or Equivalent
• Previous medical office experience necessary. EMR experience required
• Understanding of medical front office processes, and insurance necessary
• Experience operating a multi-line telephone system
• Excellent customer service and multitasking skills
• Experience working in a nonprofit organization or a strong desire to work in service driven environment. 
• 100% Commitment to Matthew 25's mission, vision and values
• Flexibility, as our services are available to a large geographic area in the state of Kentucky, which may require some travel
  
• Must be able to pass a drug screen and background test.