Shop Attendant - Full Time - South Area

The Shop attendant is responsible for providing exceptional customer service, maintaining a well-stocked and organized store, and ensuring efficient cash-handling operations. The job holder will act as our brand ambassador and will play a vital role in creating a positive and welcoming shopping experience for our valued customers. The shop attendant will be reporting to shift leader/ team leader/ assistant shop manager and shop manager. They will also be responsible for maintaining a high level of Food Hygiene Standards and Quality and Food Safety controls as well as taking care of their own wellbeing and the health and safety of themselves and others.     

• →Greets customers upon entering the store and provides assistance with their shopping needs, answering questions and resolving queries;
• →Recognizes customer requirements and promotes and upsells supplementary Maypole products that enhance customer’s purchases, emphasizing the distinctive features and quality of Maypole’s products; 
• →Promotes Maypole’s special promotions to encourage customer engagement; 
• →Recommends seasonal items and new product introductions to keep customers informed about Maypole’s latest offerings; 
• →Addresses customer complaints and inquiries. Escalates complex or unresolved issues to the Shop manager or assistant shop manager or team leader for further attention;  

• Proven experience as a shop attendant or in a similar customer-facing role would be considered an asset
• Good command of the English language
• Food handling certification