Clerical Associate II

Performs moderately complex clerical functions to ensure the efficient operation of the department or office.

1.      Performs general office duties including faxing, copying, scanning and filing.

2.      Answers and directs phone calls.

3.      Handles incoming and outgoing office correspondence.

4.      Prepares memos and emails.

5.      Updates and maintains databases.

6.      Compiles reports using established formats and procedures.

7.      Prepares meeting agendas; attends meetings and prepares meeting minutes.

8.      Communicates with customers and staff to answer questions.

9.      Troubleshoots problems that arise with office equipment.

10.  Performs other related duties as required and directed.

Required

·         High school diploma

·         Two years of clerical experience