UI Professional IV (UI Integrity Compliance Officer)

Introduction

The Maryland Department\r\nof Labor, Division of Unemployment Insurance is seeking a�qualified and motivated\r\nindividual for the full-time, permanent position of UI Professional\r\nIV. This recruitment will be used to fill current and future vacancies\r\nwithin the Division. An eligible list of candidates will be maintained for one\r\nyear after the announcement’s closing date.�\r\nThis position is\r\nresponsible for ensuring integrity and compliance with Maryland’s Unemployment Insurance\r\n(UI) laws by ensuring accurate and timely collection of data to support benefit\r\naccuracy, determinations, and the integrity and sustainability of the UI\r\nsystem.�\r\nWe are committed to\r\nbuilding a diverse and inclusive workforce. Spanish-speaking candidates are strongly encouraged to\r\napply.\r\n\r\n

GRADE

15 \r\n

LOCATION OF POSITION

100 S. Charles\r\nStreet, Baltimore, Maryland 21201.\r\n

Main Purpose of Job

The purpose of this position is to assist in executing the mission of the Department of Labor and achieving the agency's goals. The Unemployment Insurance Professional IV completes\r\nduties that audit randomly selected unemployment in which benefits have been paid and denied in order to detect the source and reason for improper payments or to determine if a decision to deny benefits adjudicated properly. The position also works collaborative with various Division of Unemployment units and staff to facilitate in efforts to detect, prevent and deter improper payments. This position will conduct Tax Performance System (TPS) and Data Validation (DV) the review activities mandated by the US Department of Labor.

POSITION DUTIES

\r\n\r\n Use interviewing and investigation\r\n techniques to conduct thorough telephone fact�finding interviews on randomly\r\n selected cases that include elements for finance,�correctness of adjudication,\r\n and compliance with agency policy, and US Department of�Labor mandates.\r\n Evaluate accuracy and\r\n timeliness of state UI tax operations (such as employer registration,�reporting, collections, and benefit charging).� � � � � � � �\r\n Draw conclusions from computed measures, system reviews and\r\n acceptance sample findings to make timely and quality determinations.\r\n Verify the accuracy of the reported counts and dollar amounts\r\n truly reflect what is in the state’s underlying records.\r\n �Submit results of reviews to USDOL automated software or other\r\n method required.\r\n\r\n\r\n

MINIMUM QUALIFICATIONS

Experience:�Seven years of experience in a public/or private agency rendering and/or determining eligibility for a Human Service Program, or an insurance claims processing and fraud investigations program.��OR Seven years of experience in administrative staff or professional staff work.\r\nNotes:\r\n1. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and three years of experience in a public/or private agency rendering and/or determining eligibility for a Human Service Program or an insurance claims processing and fraud investigations program,�OR�three years of experience in administrative staff or professional staff work for the required experience.\r\n2.�Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 credit hours on a year-for-year basis for the required general experience.\r\n

DESIRED OR PREFERRED QUALIFICATIONS

\r\nPreference will be given to applicants who\r\npossess the following preferred qualification(s). Include clear and\r\nspecific information on your application regarding your qualifications.\r\n\r\n\r\n\r\nDetail-oriented and effective\r\norganizational skills experience.�\r\nExperience working in a\r\nfast-paced, deadline-driven environment.\r\nStrong verbal and writing\r\nskills experience.\r\nTwo (2) years of BEACON 2.0\r\nfamiliarity and UI adjudication experience.\r\nExperience with Microsoft Office an other Office applications.\r\nExperience conducting one-on-one interviews to gather and verify information.\r\n\r\n

SPECIAL REQUIREMENTS

Personnel employed in this classification will\r\nhave access to federal tax information and must undergo a state and FBI\r\ncriminal background check as a condition of employment.�\r\nAll candidates are subject to a\r\nbackground check against files maintained by the Division of Unemployment\r\nInsurance (MD Labor/DUI) to determine whether any monies are owed to MD Labor/DUI\r\nas a result of unemployment insurance overpayment/fraud. Any unpaid debt may\r\nhave an impact on whether or not a candidate is offered employment.\r\n

SELECTION PROCESS

Please make sure that you\r\nprovide sufficient information on your application to show that you meet the\r\nqualifications for this recruitment. All information concerning your\r\nqualifications must be submitted by the closing date. We will not consider\r\ninformation submitted after this date. Successful candidates will be\r\nranked as Best Qualified, Better Qualified, or Qualified and placed on\r\nthe eligible (employment) list for at least one year.\r\nPlease note: A resume may be\r\nattached as supplemental information; however, only the information provided in\r\nthe application will be reviewed and considered in the evaluation process.\r\nAll information concerning the\r\nqualifications, including any required documentation (diploma, transcript,\r\ncertificate, etc.) must be submitted and received by the closing date.\r\nInformation submitted after this date will not be considered.\r\nFor positions that require\r\nBachelor/Master Degree etc:\r\nEducational credentials from\r\nforeign countries must be evaluated by an approved education review service.\r\nThis evaluation must be submitted prior to hire. For further information, you\r\nmay call International Consultants of Delaware, Inc. (302) 737-8715 or World\r\nEducation Services Inc. 1-800-932-3897 or (202) 331-2925.\r\n

EXAMINATION PROCESS

The assessment may consist of a\r\nrating of your education, training, and experience related to the requirements\r\nof the position. It is important that you provide complete and accurate\r\ninformation on your application. Please report all experience and\r\neducation that is related to this position.\r\nThe examination for this\r\nrecruitment will be an evaluation and rating of the information provided on\r\nyour application. Therefore, it is essential that the application is filled out\r\ncompletely and accurately, listing all relevant education and experience,\r\naddressing the specific qualifications shown above and submitting any required\r\ndocumentation (diploma, transcript, certification, license, etc.). Please\r\ninclude clear, detailed and specific information on your application regarding\r\nexperience qualifications related to the minimum qualifications, desired,\r\nand/or selective qualifications of the position.\r\n***Please\r\nnote that your answers on the supplemental questionnaire must correspond to the\r\ninformation provided on your application to receive credit.\r\n

BENEFITS

This is a\r\nfull-time, permanent position and eligible for full State benefits, which\r\ninclude:\r\n● Flexible hours and\r\nhybrid teleworking\r\n● Paid\r\nholidays 12-13 per year\r\n● Generous paid leave\r\npackage (annual, sick, personal and compensatory leave)\r\n● State Pension\r\n('defined benefit' plan)\r\n● Tax-deferred\r\nsupplemental retirement savings plans (401(k) and 457)\r\n● Comprehensive,\r\nsubsidized health, dental and prescription plans with little to no��� deductibles, free generic prescriptions,\r\nand free preventative health services\r\n● Flexible Spending\r\nAccount plans for Health Care and Daycare\r\n● State Employees Credit\r\nUnion\r\nTo learn more,\r\nplease click this link: STATE OF MARYLAND BENEFITS\r\n

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred.\r\nHowever, if you are unable to apply online, or having difficulty with your\r\nlogin or password, please contact DBM's Helpdesk directly at (410) 767- 4850\r\n(8:00 AM to 5:00 PM daily, except for holidays and weekends). After business\r\nhours, please submit an email request to Application.Help@maryland.gov.\r\nU.S. Military\r\nVeterans may qualify for additional bonus points towards certification. Any job\r\noffer will be contingent on the candidate providing a U.S. Military form DD 214\r\nverifying honorable discharge from service prior to starting employment (and\r\nmay be requested prior to interview). Permanent State employees do not\r\nneed to submit proof of Veterans’ status.\r\n�If you are unable to apply online, or encounter difficulty\r\nattaching required or optional documentation, You may contact Chevelle\r\nWise 410-230-6293 or submit via email to chevelle.wise@maryland.gov. Please be sure to include your name, identification number (Easy\r\nID#) and job announcement number on any documentation to ensure timely\r\nprocessing.\r\n�PLEASE DO NOT FAX OR\r\nEMAIL UNSOLICITED DOCUMENTATION.\r\n�Completed applications,\r\nrequired documentation, and any required addendums may be mailed to:\r\n�Maryland Department of\r\nLabor/Office of Administration\r\nAttn: UI Professional IV-BAM UNIT (26-001153-0001) CW\r\n100 S. Charles Street, Tower I, Ste. 5000\r\nBaltimore, MD 21201\r\nThe MD State Application Form\r\ncan be found online.\r\n�Maryland Department of\r\nLabor is an equal opportunity employer. It is the policy of MD Labor that all\r\npersons have equal opportunity and access to employment opportunities,\r\nservices, and facilities without regard to race, religion, color, sex, age, national\r\norigin or ancestry, marital status, parental status, sexual orientation,\r\ndisability or veteran status.\r\n