Senior Group Underwriting Best Practice Analyst

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

As the Senior Group Underwriting Best Practice Analyst, you will be responsible for leading and executing initiatives with a strong focus on documentation, processes, tools, and training & development. That will require research, monitoring, and resolving/aligning market differences and gaps.

You will play a key role in improving efficiency within Group Underwriting tools and processes, while supporting growth and persistency strategies.

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  Support the Group Underwriting leadership team by aligning processes and tools, including (but not limited to): Online GUM, Access, Renewal Template Quote Template, Manual Rates Calculator, Case Initiative Identifier, Execution of the Group Underwriting Best Practice roadmap

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  Lead and implement best practice initiatives within the Underwriting team

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  Design and facilitate a training curriculum to support underwriters from entry level to experienced roles

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  Conduct quality reviews of complex underwriting cases and identify opportunities for continuous improvement

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  Release the monthly Underwriting Bulletin when the Best Practice Analyst is unavailable

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  Perform user acceptance testing (UAT) for underwriting tools

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  Act as a liaison with internal partners (e.g., EIS, Finance, IT) and lead or contribute to mini projects as required

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  Provide guidance and support to the Group Underwriting Best Practice Analyst, as needed

• Post-secondary diploma or degree with a focus in Business Administration, Mathematics, Actuarial Science, Statistics, or related field.

• Minimum 5 years of progressive Group Underwriting experience, including exposure to various funding arrangements

• Demonstrated understanding of customer needs and underwriting processes, with a solid awareness of related business areas

• Broad understanding of how internal and external processes operate at Medavie Blue Cross

• Strong underwriting and business acumen, with the ability to: Identify root causes of issues, evaluate alternative solutions and make sound, practical recommendations

• Clear and confident verbal and written communication, with the ability to adapt messaging to different audiences and situations

• Strong organizational skills with the ability to manage multiple tasks, milestones, and deadlines

• High levels of initiative, accountability, and perseverance

• Self‑directed, results‑oriented, and highly dependable

• Demonstrates an understanding of how their role contributes to the overall Group Underwriting function

• Proactively supports others in resolving issues and improving processes

• Group Benefits Associate (GBA) designation considered an asset

• Bilingualism (French and English) considered as a strong asset.