Credit Services Representative

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

• →Manage collection activities for an assigned customer portfolio and follow up outstanding invoices by telephone and email
• →Build professional relationships with customers and internal stakeholders to support timely payment and effective resolution of collection issues
• →Investigate payment disputes, coordinate required actions with relevant teams and follow up agreed solutions
• →Document customer contacts and payment commitments in the relevant systems and monitor agreed follow-up actions
• →Review available customer credit information and support credit risk assessments, credit limit recommendations and order release decisions
• →Perform account reconciliations and prepare accurate collection reports and portfolio analyses
• →Contribute to continuous improvement initiatives that strengthen collection processes and maximize cash flow

• At least two years of experience in collections, accounts receivable, finance, customer service or another customer-facing role
• Bachelor's degree in business administration, Finance, Accounting, Economics, Management or a preferred related discipline.
• Fluent Romanian and good command of English, at least B2 level
• Strong communication and negotiation skills, with a professional and customer-focused approach
• Good analytical and problem-solving skills, attention to detail and ability to work with financial information
• Intermediate Microsoft Excel skills and confidence using standard Microsoft Office applications
• Demonstrated willingness and ability to learn new technologies, digital tools, workflow platforms, and AI-enabled productivity solutions
• Ability to organize priorities, work independently and consistently follow policies and procedures

Experience with SAP or Financial Supply Chain Management (FSCM), knowledge of credit risk assessment or cash collection processes, and experience in an international organization would be an advantage. 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

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