Data Center Technician I

MetroSys is seeking a dependable and motivated Data Center Technician I to support the day-to-day operations of a mission-critical data center environment in Portland, OR. This role is responsible for providing hands-on support for server hardware, cabling, rack installations, and infrastructure maintenance while ensuring high availability and operational excellence.

This is an excellent opportunity for an entry-level or early-career IT professional looking to build a career in data center operations, infrastructure, or enterprise technology. The ideal candidate is mechanically inclined, detail-oriented, and eager to learn enterprise hardware and data center best practices.

• →Perform rack-and-stack installation of servers, network equipment, and storage devices.
• →Install, label, organize, and troubleshoot copper and fiber cabling.
• →Replace failed hardware components, including:
  • →Hard drives
  • →Power supplies
  • →Memory
  • →Network interface cards
  • →Server components
• →Perform basic diagnostics and break/fix activities on enterprise hardware.
• →Support equipment moves, additions, changes, and decommissioning activities.
• →Monitor equipment health and respond to infrastructure alerts as directed.
• →Assist with inventory management, asset tracking, and equipment audits.
• →Document completed work, maintenance activities, and infrastructure changes.
• →Escalate hardware, networking, or systems issues to senior engineers when appropriate.
• →Follow established operational procedures and change management processes.
• →Maintain a clean, organized, and secure data center environment.

• 0–2 years of experience in IT support, desktop support, or data center operations.
• Basic understanding of:
  • Computer hardware
  • Servers and storage
  • Networking fundamentals
  • Cabling standards
• Ability to safely lift and move equipment weighing up to 50 pounds.
• Comfortable working in a structured, fast-paced operational environment.
• Strong attention to detail and organizational skills.
• Excellent communication and teamwork abilities.

• CompTIA A+, Server+, or Network+ certification.
• Experience with:
  • Rack-and-stack deployments
  • Structured cabling
  • Enterprise server hardware (Dell, HPE, Cisco, Lenovo)
• Familiarity with Windows Server or Linux operating systems.
• Previous experience in a data center, colocation facility, or IT operations environment.
• Experience using ticketing systems such as ServiceNow, Jira, or similar.