Care Advocate

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Requirements Summary

Weekday days (M-Th): 11am–7pm Weekday evenings: 7pm–10pm Weekend: 12pm–6pm Minimum commitment 20 hours per week,

Technical Tools

OtherBilingual

We’re on a mission to end America’s mental health crisis. Founded in 2018, Mindbloom is the #1 trusted brand in psychedelic therapy.

Today, we’re the first and largest national provider of ketamine therapy for depression, anxiety, and PTSD. Our product is the most clinically effective and premium client experience by far, all while being affordable to everyday Americans, 100% from the comfort and convenience of home.

Every day, we hear stories of transformation from clients like Leslie, “I suffered from crippling anxiety, depression, and became treatment-resistant. I tried Mindbloom out of literal desperation. Ketamine therapy has changed my life – perhaps even saved it”.

800,000+ sessions to date
38 states reaching 86% of Americans
3 largest peer-reviewed studies in psychedelic medicine history

Tomorrow, Mindbloom will offer the next generation of psychedelic medicines, including MDMA and psilocybin.

The care teams you build are the care you deliver.

Mindbloom is an intense, mission-obsessed, and fun environment. We might take our work a little too seriously, but never ourselves. Clients come first, and we hold a high bar for talent and performance.

Our Founder and CEO, Dylan Beynon, is a 3X founder building world-positive companies (1 exit and 2 healthcare category leaders with hundreds of millions raised)
Our Medical Director, Dr. Leonardo Vando, is a pioneer in psychedelic therapy
Our seasoned leadership team hails from household-name startups

Our CEO won the Tony Hsieh Award for building an innovative and transformational culture, and we’re consistently honored in employer awards like LinkedIn’s Top 50 Startups.

We don’t just transform our clients’ lives – we transform our Bloomineers’ lives too through a culture of freedom and responsibility.

Remote-first from founding
Conscious leadership
Consistent, candid feedback

Bloomineers get 90% off psychedelic therapy, and 40% for their family, the first company anywhere to do it

As a Care Advocate, you'll be the reason someone takes their first step toward healing, meeting every call with the support, professionalism, and responsiveness that earns trust.

Connect with prospective clients the moment they reach out by phone or text, turning their uncertainty into the confidence to move forward
Reconnect with prospective clients who almost took the step, and give them the encouragement to finally begin, ensuring no one who attempted to reach for care falls through the cracks
Take on every question about the program and our research, transforming the unfamiliar into something clients can trust
Champion what clients need, bringing their experiences straight to the team so care improves for every client who follows

Availability Requirements

Shifts run in these windows (ET):

Weekday days (M-Th): 11am–7pm
Weekday evenings: 7pm–10pm
Weekend: 12pm–6pm

Minimum commitment

20 hours per week, at least 2 hours per shift
8 hours of weekday day shifts per week
6 hours of weekday evening shifts per week
12 hours of weekend shifts per month

Mission-Obsessed: You’ve experienced altered states of consciousness
Remote-able: You do your best work independently, holding yourself accountable and staying driven all on your own. You're located in the US (excluding CA & MA).
Compassionate Persuasion: You meet clients with genuine care and guide them toward the right decision, never pushing, always supporting
People Person: You're energized by talking to people and earn their trust naturally
Tech Savvy: You teach yourself new tools quickly and troubleshoot independently
Practice Intellectual Honesty: You seek and speak the truth directly and possess high courage and low ego
Cultivate Wholeness: You bring your authentic self and practice positivity