Business Consultant Intern, Barcelona

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit www.mirakl.com.

• 🗓️ Founded in 2012 | Member of French Tech Next40
• 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success
• 🏆 Get Things Done:  We prioritize action and efficiency for impactful results
• 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence
• 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• 🤝 Satisfy & Empower Clients: We're committed to our clients' success

• Team : Customer Success
• Manager : Veronica Tirelli
• 6-month internship 
• Starting Jan 2027
• Barcelona office

You'll join the Customer Success Consulting team led by Veronica, working with 2 team members on a B2C client portfolio. Our mission is to help Mirakl's clients build successful Marketplace strategies—from assortment and seller strategy to organization—and manage their Marketplace activities with effective vendor recruitment tools and processes.

• Analyze client performance: Participate in the analysis of Mirakl's client marketplace performance, tracking key metrics and trends to identify growth opportunities and areas for improvement
• Build Business Reviews: Contribute to the construction of comprehensive Business Reviews that showcase client success, highlight challenges, and provide data-driven insights
• Implement strategic recommendations: Support the implementation of relevant strategic recommendations for clients, helping them optimize their marketplace operations and achieve their business goals
• Drive cross-functional projects: Participate in various team and company-wide projects focused on process improvement, team growth, AI implementation, and operational excellence

• Currently pursuing higher education (business schools, universities, IEP, or equivalent)

• Strong analytical skills with the ability to interpret data and draw actionable insights
• Clear communication skills, both written and verbal
• Deep interest in the e-commerce industry and marketplace business models
• Comfortable working in a team, including collaborating in an international context
• At ease working within a highly motivated, international team environment

• Fluent in Spanish (written and spoken) required
• Fluent in English (written and spoken) required

• Manuel screening of your CV by a recruiter and then an AI-powered screening conversation (10 min) with Emma, Mirakl’s AI Talent Ambassador to explore your background and motivation for the role. You will need to complete this step within 3 days, otherwise we won't be able to move forward with your application.
  • How to succeed in your interviews at Mirakl? Watch the Video!
• Intro Call: Get to know each other with the recruiter, discuss your experience and answer your questions about Mirakl
• Business Interview: Meet your future manager and a team member to discuss your experience and motivation using structured interviews (STAR method)
• Welcome to Mirakl!