Senior IT Technical Analyst

The Senior IT Technical Analyst is a member of the Global Network Services team, which is responsible for all aspects of Network /IPT Voice infrastructure including, but not limited to, WAN, MAN, LAN and enterprise datacenter networking. This person will design and support monitoring of the internet and other inbound/outbound data circuits, adhere to selected best practices and defined security policies, document of key network components, and provide 24x7 production support. Architectures will include IP switching/routing/WAN and wireless technologies, remote access and security technologies such as firewalls and VPNs.

• Assisting the Global Security Team with network security design, audit, reviews and remediation.
• Monitoring, trending and forecasting global network performance and capacity planning.
• Collaborative design and implementation of global voice and data networks in a Cisco IP environment. Define network and IPT requirements. Provide Tier 2 & 3 support for and mentor the Global Network Operations Team.
• Utilize professional concepts and company policies/procedures to implement a diverse range of architecture solutions in our production environment. Lead the development and implementation of pro-active IP network monitoring and alerting tools. Support Mosaic’s global network tools and technologies in compliance with approved processes and strict change management procedures.

• Associate's Degree required, major in Related Field. Bachelors Degree preferred, major in Computer and Information Science or related field. 
• 5+ years of Operations Management experience.
• 5+ years of IT Infrastructure knowledge.
• 5+ years of Cisco Network experience.
• Cisco Certified Network Associate (CCNA) – Cisco preferred.
• Cisco Certified Network Professional (CCNP) - Cisco preferred.