Assistant Supervisor for Case Administration - Suffolk Probate & Family

Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court.

Mission Driven: Employees are fully committed to fulfilling the Trial Court and associated Departmental missions.

Professional Development: Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording opportunities to those they supervise as scheduling permits.

Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.

Performance Measurement: Understands the value and importance of performance measures as a basis for both individual and departmental assessments.

Applied Knowledge: Demonstrated ability to perform full range of case management functions.

Problem Solving: Accurately assesses operational and administrative problems and develops feasible solutions.

Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.

Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.

Education and Experience:
Associate degree from an accredited college or university
Five (5) years of related work experience, preferably in case management
Equivalent combinations of education and experience will be considered for meeting minimum qualifications.

Knowledge of:
• Case management procedures.
• Principles and practices of employee supervision.
• Modern office equipment and technologies, including computers and applicable software.
• Docket reporting requirements.
• Basic financial recordkeeping.
• Court policies and procedures.

Skill in:
• Customer service.
• Leadership.
• Troubleshooting.

Ability to:
• Establish effective working relationships with others.
• Prepare clear and accurate reports.
• Maintain appropriate records.
• Communicate effectively, both orally and in writing.
• Work independently and follow oral and written instructions.
• Maintain confidentiality of information.
• Identify problems and recommend improvements to case processing activities.
• Monitor case processing activities to maintain quality control standards.

Supervisory Responsibility: This position serves as a supervisor to others.

Working Conditions: Work is frequently performed in office or similar indoor environments.

Physical Demands: Light Work - Exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects.

Advertised: 22 Sep 2026 Eastern Daylight Time
Applications close: 28 Sep 2026 Eastern Daylight Time

Back to search results Apply now Refer a friend