Murgadoautomotive19mo ago

Luxury Automotive Service Manager

United States·ChicagoFull-timemid

OtherService Manager

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Quick Summary

Overview

Key Responsibilities

Oversee all aspects of the service department, including staffing, training, and performance management Ensure that service advisors provide exceptional customer service and maintain high levels of customer satisfaction Monitor service department…

Requirements Summary

Previous experience in automotive service management in a luxury brand (Audi, BMW, Lexus, Land Rover, Mercedes-Benz, Porsche, etc.) Strong leadership and management skills, with the ability to motivate and inspire a team Excellent communication and…

Technical Tools

performance-management

Murgado Automotive Group is a leader in the automotive industry, representing top brands and delivering exceptional service to our customers. We are committed to providing a dynamic and supportive work environment where team members can thrive and grow. We are currently seeking a motivated and experienced Automotive Service Manager to join our team and lead our service department to new heights.

As a Luxury Automotive Service Manager at Murgado Automotive Group, you will play a key role in ensuring the success and efficiency of our service department. You will be responsible for overseeing day-to-day operations, managing a team of service advisors and technicians, and ensuring that our customers receive top-notch service at every visit.

Responsibilities:

Oversee all aspects of the service department, including staffing, training, and performance management

Ensure that service advisors provide exceptional customer service and maintain high levels of customer satisfaction

Monitor service department performance metrics and implement strategies to improve efficiency and profitability

Manage scheduling and workflow to optimize technician productivity and minimize customer wait times

Ensure compliance with company policies, procedures, and safety standards

Qualifications:

Previous experience in automotive service management in a luxury brand (Audi, BMW, Lexus, Land Rover, Mercedes-Benz, Porsche, etc.)

Strong leadership and management skills, with the ability to motivate and inspire a team

Excellent communication and interpersonal skills

Proficiency with automotive service management software and computer systems

Knowledge of automotive repair processes and industry best practices

Benefits:

Competitive salary and bonus opportunities

Comprehensive benefits package, including health insurance and retirement plans

Opportunities for career advancement within the Murgado Automotive Group

Ongoing training and professional development opportunities

Dynamic and collaborative work environment

If you are a dynamic leader with a passion for automotive service and a commitment to excellence, we invite you to join our team at Murgado Automotive Group as an Luxury Automotive Service Manager. We look forward to reviewing your application!