Patient Access Representative I or II - Bluffton

Full-time, part-time, and PRN roles available.

The Patient Access Specialist serves as a key front-line contact for patients and providers, ensuring efficient and welcoming access to clinical services.
 

• →Providing front desk coverage in a fast-paced outpatient setting
• →Scheduling appointments for internal and external referrals, including hospital and community providers
• →Managing high-volume multi-line phone systems with professionalism and urgency
• →Completing patient registration, verification, and documentation accurately and efficiently
• →Collecting payments for clinical services and assisting with billing-related inquiries
• →Coordinating interpreter services to support patient communication needs
• →Collaborating with clinical teams, schedulers, technologists, and referring offices to ensure smooth patient flow
• →Supporting a positive patient experience through clear communication and service excellence

• Bachelor’s degree from an accredited institution OR
• High school diploma/GED with:
  • At least 2 years of experience in a medical office, call center, or customer service environment
  • OR at least 6 months of MUSC Patient Access experience
  • OR at least 6 months of related healthcare experience

• Strong customer service and communication skills
• Experience with scheduling systems or electronic medical records
• Ability to multitask in a high-volume environment
• Attention to detail and accuracy in documentation and financial transactions