Human Resources Generalist – Employee & Community Relations

MWH is a leading water and wastewater treatment-focused general contractor in the US with a rich history dating back to the 19th century. Fueled by the mission of Building a Better World, our teams are rapidly growing across the nation.

As a company committed to our team's well-being and growth, we offer a supportive work environment, opportunities for advancement, and the chance to contribute to a mission that shapes the future. Your expertise and ambition are valued here.

The work we do matters. The critical systems infrastructure we build changes lives, betters’ communities, and improves ecosystems. If you're passionate about this, we want to hear from you!

About the Role

The Human Resources Generalist – Employee & Community Relations role plays a key part in supporting positive employee experience, addressing community concerns, and ensuring compliance with Company policies, training requirements, and applicable employment regulations. This position serves as a primary point of contact for employee and community-related concerns, working collaboratively with leadership and operational teams to facilitate timely, professional, and effective resolutions.

This position will be based full-time onsite in Gresham, Oregon.

The HR Generalist will be responsible for supporting employee relations matters, coordinating responses to community concerns associated with Company operations and projects, and overseeing the administration and completion of required employee compliance training. This role promotes accountability, proactive communication, and a culture of respect, safety, and compliance throughout the organization.

Essential Functions

Community Relations and Concern Resolution

• Serve as a primary point of contact for community concerns, inquiries, and complaints related to Company operations and construction projects.
• Receive, document, investigate, and coordinate the resolution of community concerns in partnership with project management, operations, safety, and leadership.
• Maintain professional and constructive relationships with community members, property owners, local stakeholders, and other individuals impacted by Company activities.
• Facilitate timely communication and follow-up with community members to ensure concerns are acknowledged and appropriately addressed.
• Track community complaints, resolutions, and recurring issues to identify trends and opportunities for improvement.
• Partner with project teams to proactively identify potential community impacts and develop appropriate communication and response strategies.
• Escalate sensitive, high-risk, or unresolved community matters to appropriate leadership.
• Support initiatives that reinforce the Company's commitment to responsible operations and positive community relationships.

Employee Relations

• Serve as a trusted resource for employees and managers regarding workplace concerns, Company policies, and employment-related matters.
• Receive, document, and assist in resolving employee complaints, workplace conflicts, and employee relations concerns.
• Conduct or support employee relations investigations, including interviews, fact-finding, documentation, and recommendations for resolution.
• Provide guidance to managers regarding performance management, corrective action, employee conduct, and consistent application of Company policies.
• Assist with the development and administration of performance improvement plans, written counseling notices, and other employee relations documentation.
• Support disciplinary actions and employee separations in collaboration with HR leadership.
• Promote fair, consistent, and respectful treatment of employees across office and field operations.
• Identify employee relations trends and recommend proactive measures to improve workplace culture and reduce organizational risk.
• Maintain accurate, confidential records of employee relations matters and investigations.

General Human Resources Support

• Coordinate and monitor required employee compliance training to ensure timely completion and adherence to Company policies and regulatory requirements.
• Administer training assignments, track completion rates, and maintain accurate records through the Company's learning management system.
• Partner with HR, Safety, and Operations leadership to identify and coordinate required onboarding, annual, and position-specific compliance training.
• Monitor outstanding training requirements and communicate completion expectations to employees and managers.
• Coordinate the distribution, acknowledgment, and tracking of updated Company policies and procedures.
• Maintain accurate employee records, training documentation, and compliance reports to support internal audits and regulatory requirements.
• Provide day-to-day HR guidance and support to employees and managers regarding Company policies, procedures, and employment practices.
• Support employee onboarding, offboarding, performance evaluations, and other employee lifecycle activities.
• Assist with HR reporting, policy administration, and compliance-related initiatives.
• Identify opportunities to improve HR processes, training administration, and overall organizational compliance.
• Support HR leadership with special projects and additional responsibilities as assigned.

Preferred Qualifications

• Bachelor's degree in Human Resources, Business Administration, Communications, or a related field; equivalent combination of education and relevant professional experience may be considered.
• Minimum of 3 years of experience in human resources, employee relations, community relations, or a related field.
• Experience addressing and resolving employee concerns, workplace conflicts, and sensitive personnel matters.
• Demonstrated ability to investigate complaints, gather information, document findings, and recommend appropriate resolutions.
• Strong interpersonal and relationship-building skills, with the ability to communicate effectively with employees, leadership, community members, and external stakeholders.
• Ability to manage challenging conversations, de-escalate conflicts, and resolve concerns professionally and objectively.
• Working knowledge of federal and state employment laws, HR policies, and employee relations best practices.
• Experience administering compliance training programs, tracking completion requirements, and maintaining accurate documentation.
• Strong organizational skills with demonstrated ability to manage multiple priorities, maintain detailed records, and ensure timely follow-through.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information with professionalism and discretion.
• Proficiency in Microsoft Office applications and experience working with HR information systems or learning management systems.
• Ability to work independently and collaboratively with HR, Safety, Operations, and project leadership.
• Ability and willingness to travel to Company offices, construction project sites, and community locations as needed.

Benefits

• Group health & welfare benefits including options for medical, dental and vision
• 100% Company Paid Benefits: Employee Life Insurance & Accidental Death & Dismemberment (AD&D), Spouse and Dependent Life & AD&D, Short Term Disability (STD), Long Term Disability (LTD), Employee Assistance Program and Health Advocate
• Voluntary benefits at discounted group rates for accidents, critical illness, and hospital indemnity
• Flexible Time Off Program (includes vacation and personal time)
• Paid Sick and Safe Leave
• Paid Parental Leave Program
• 10 Paid Holidays
• 401(k) Plan (company matching contributions up to 4%).
• Employee Referral Program

MWH Constructors is a global project delivery company in heavy civil construction with a focus on water and wastewater treatment infrastructure. With the ultimate goal of delivering maximum value to clients and their local communities, MWH Constructors provides single-source, integrated design and construction services through a full range of project delivery methods. Incorporating industry-leading preconstruction and construction services, the Company’s multi-disciplined team of engineering and construction professionals delivers a wide range of projects, including new facilities, infrastructure improvement and expansion, and capital construction services.

Equal Opportunity Employer, including disabled and veterans.

Please note that all positions require pre-employment screening, including drug and background check, as a condition of employment.

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