Account Director

Due to business growth we are on the look out two Account Directors to be trusted advisors for our clients and deliver exceptional campaigns.

One of the roles will be working in the health and beauty sector, delivering exceptional brand experiences in-store for a major high street retailer. This is a hybrid role with time split between our Maidenhead and client site in Croydon with remaining days at home.

The second will be working with one of our major clients in the beverages sector with a focus on Sampling and Experiential. This role will be based out of our Maidenhead and requires travel to live events across the UK. 

With both positions you will be responsible for developing innovative, forward-thinking tactical and strategic solutions that support the delivery of client’s campaign goals. As an Account Director, you will also be responsible for the successful delivery of campaigns by coordinating the resources needed to service the projects, building operational plans, and managing the expectations of the client.

You will be a mentor to Campaign Managers within the team and will work very closely with internal departments at N2O (creative, finance, talent, production) so you will need exceptional stakeholder management experience.

• A degree, or equivalent, in a relevant subject, and/or the following
• The last 4 years in a managerial position within a similar agency environment working with reputable FMCG / retail/food/health & beauty brands. For the health and beauty role, retail experience would be desirable. For the beverages role, live events experience would be desirable.
• Experience in a similar client-relationship management role with the ability to carefully manage expectations and build strategic working relationships
• Exceptional client services experience and a proven track record in developing business growth in a fast-paced environment
• Strong financial acumen to manage budgets and control expenditure and P&L
• Excellent communication skills with the ability to multitask and prioritise conflicting deadlines and work across multiple fast-moving projects with multiple clients
• Good understanding of managing integrated campaigns involving design, production, logistics, print, staffing and events
• Comprehensive project and time management skills with high level of attention to detail. demonstrated in developing large-scale campaigns
• A natural leader with inspiring people management skills; able to hire, and supervise campaign staff and ensure that individual performance goals are achieve
• Excellent written and verbal communication skills, able to role model excellent client report writing skills or campaign briefs and give guidance to team members in doing the same.
• Flexible to work some weekends and occasionally work unsocial hours.
• Flexible to travel nationwide for campaign events.
• Hold a full UK driving license and own a vehicle.