Concierge

• Be the Heart of Our Community: Greet residents, families, and guests with a warm smile and helpful attitude, making everyone feel at home
• Make a Difference: Your professionalism and positive energy set the tone for every visitor’s experience
• Team Spirit: Join a supportive, upbeat team that values collaboration, respect, and shared success
• Shape the First Impression: Take pride in being the first point of contact and delivering exceptional service every day
• Grow With Us: Access professional development opportunities and be part of an innovative, resident-focused community

• →Greets and assists visitors along with assisting in maintaining the lobby area
• →Answers main-line switchboard; answers questions, takes messages and routes calls as required
• →Monitors designated emergency panels; alerts appropriate staff for concerns and occurrences
• →Keeps daily record of residents leaving and returning to community
• →May provide administrative support across community as assigned Keeps informed about community events, special scheduling and other daily functions
• →Performs other duties as assigned

• Flexibility and Adaptability: Ability to adjust to changing priorities and tasks in a fast-paced environment
• Multitasking Experience: Proven experience managing multiple tasks simultaneously
• Administrative Experience: Minimum of 2+ years in an administrative role
• Microsoft Proficiency: Strong skills in Microsoft Office Suite (Word, Excel, Outlook)
• Communication Skills: Excellent written and oral communication abilities
• Confidentiality: Ability to maintain confidentiality of sensitive information
• Language Proficiency: Must be able to read, write, and communicate fluently in English

At The Village at Orchard Ridge, you’re more than a receptionist—you’re the friendly face, the helpful hand, and an essential part of making every day extraordinary for our residents and their loved ones.