Benefits & Leave Coordinator

The Benefits & Leave Coordinator is responsible for the day-to-day administration of the Company's leave of absence and employee benefits programs. This role serves as the primary operational resource for leave administration while supporting benefit billing, payroll deductions, benefit arrears, and routine employee benefit administration. Working closely with the Benefits Director, the Coordinator partners with employees, Payroll, HR, carriers, and third-party administrators to ensure timely and accurate administration of leave and benefits.

• Serve as the primary contact for employee leave of absence questions.

• Administer FMLA, ADA accommodations, Personal Leave of Absence (PLOA), Military Leave, ShortTerm Disability (STD), Long-Term Disability (LTD), and applicable state leave programs.

• Coordinate leave administration with Lincoln Financial and other leave administrators.

• Track leave requests, certification deadlines, approvals, return-to-work dates, and required documentation.

• Prepare leave correspondence and maintain confidential leave records.

• Coordinate return-to-work documentation and communicate leave updates with employees, managers, HR, Payroll, and third-party administrators.

• Monitor benefit continuation while employees are on leave and escalate complex issues to the Benefits Director.

• 3+ years of experience administering leave of absence and employee benefit programs.

• Strong working knowledge of FMLA, ADA, COBRA, disability, and leave administration.

• Experience working with third-party leave administrators (Lincoln Financial or similar preferred).

• Experience with benefit billing reconciliation, payroll deductions, and employee benefit arrears.

• Experience using HRIS and benefits administration systems (UKG preferred; other HRIS experience accepted).

• Strong organizational, communication, and customer service skills.

• Experience supporting a multi-state workforce.

• Professional HR or Benefits certification (SHRM-CP, PHR, CEBS) is a plus.