Contact Center Representative
OtherContact Center Representative
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Quick Summary
Overview
Represent the company in a professional and a qualified manner. Handle inbound calls for the company Following up complicated customer calls when required.
Technical Tools
OtherContact Center Representative
- Represent the company in a professional and a qualified manner.
- Handle inbound calls for the company
- Following up complicated customer calls when required.
- Keep records of all incoming calls and inquires on the company’s database.
- Identify customers’ needs and direct them to the concerned parties.
- Conducting different surveys on customers’ satisfaction.
- Manage customers’ complaints and directs them to the concerned parties.
- Social Media Moderating.
Requirements
~1 min read- Bachelor degree in any field.
- 1-2 years of experience in a call center or customer support.
- Strong phone and verbal communication skills
- Excellent written and spoken English
- Active listening and patience
- Familiarity with CRM systems and practices
- Customer oriented
Location & Eligibility
Where is the job
Cairo, Egypt
On-site at the office
Listing Details
- Posted
- September 17, 2026
- First seen
- September 29, 2026
- Last seen
- September 29, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 21%
- Scored at
- September 29, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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