Child Care Consultant

United States·Cabarrus Countymid

OtherChild

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Quick Summary

Key Responsibilities

- Assist potential and current child care providers in achieving and maintaining compliance with state child care licensing requirements.

Technical Tools

OtherChild

Dept of Health and Human Services

Child Development

Human Services Program Consultant I (S)

60038712

NC14

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

The Child Care Consultant supports child care licensing by assisting potential and current providers in understanding and meeting state child care requirements. It monitors licensed centers and homes for compliance, conducts investigations into alleged violations or illegal operations, and provides guidance to help facilities maintain safe, high‑quality environments for children.

This role operates from a home‑based setting within the service region and requires independent planning and management of daily work activities. It involves frequent communication with providers and stakeholders to address concerns, clarify requirements, and support regulatory compliance. The position also requires the use of computer software applications, including Word and Excel, to complete documentation and reporting tasks.

Key Duties Include:
- Assist potential and current child care providers in achieving and maintaining compliance with state child care licensing requirements.

- Monitor licensed centers and homes to assess compliance with regulatory standards and document findings.

- Investigate reports of violations, including allegations of unlicensed child care operations, and determine appropriate follow‑up actions.

- Evaluate facility practices and environments to identify non‑compliance and provide guidance for corrective measures.

- Conduct interviews, gather information, and review documentation when investigating complaints or alleged violations.

- Communicate regulatory requirements to providers in clear, professional language to support consistent understanding and application.

- Use computer software applications such as Microsoft Word and Excel to prepare reports, maintain records, and complete required documentation.

- Manage daily work independently in a home‑based environment while maintaining timely communication with supervisors and providers.

- Support child care providers in resolving compliance issues by offering consultation and technical assistance.

- Maintain professionalism and composure while working in stressful or sensitive situations involving providers or families.

Requirements

~1 min read

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master's degree in a discipline relative to the program from an appropriately accredited institution and two years of related experience

Bachelor's degree in a discipline relative to the program area from an appropriately accredited institution and four years of related experience

An equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Tresha Walker

DHHS Workday Support Form