Business Support Analyst – French Speaker (Banking Revenue Assurance - EUROPE T&M Team)

EUROPE T&M Team, as a part of Banking Revenue Assurance team is responsible for reviewing field service activities provided to our customers, for ten European countries at the moment, and determining which activities are considered Out of Scope, as per Customer’s maintenance Contract. Team’s goal is to organize efficient T&M billing process by doing deep-dive analyses of field activities using various tools, cooperating with other internal teams, providing financial reports on chargeable calls and ensuring revenue is collected fully and in a timely manner. We are constantly working on optimizing our processes, and the role of T&M analyst is currently evolving into a consultant for company-wide internal and external solutions.