From $85/yr

Data Center Technician Manager

Philadelphiamid

OtherDevOps & InfrastructureData Center Technician

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Quick Summary

Key Responsibilities

Lead and mentor a team of data center technicians supporting fiber, copper cabling, racking, stacking, and infrastructure installs. Oversee installation, maintenance,

Technical Tools

OtherDevOps & InfrastructureData Center Technician

Responsibilities

~1 min read

→Lead and mentor a team of data center technicians supporting fiber, copper cabling, racking, stacking, and infrastructure installs.
→Oversee installation, maintenance, and troubleshooting of low-voltage cabling and communications infrastructure.
→Ensure high-quality execution of fiber and copper terminations, testing, and remediation of complex issues.
→Own and enforce MOP/CMOP processes, change control, and operational best practices.
→Manage work through ticketing and infrastructure management systems, ensuring timely and accurate completion.
→Maintain accurate documentation, port maps, and inventory, supporting audits and operational readiness.
→Drive incident response and escalation for technical issues, ensuring SLA adherence and rapid resolution.
→Lead the use of specialized test equipment (e.g., DSX, OTDR), including test planning and results validation.
→Enforce safety, compliance, and quality standards, promoting a culture of accountability and operational excellence.
→Partner cross-functionally with operations, engineering, and project teams to support deployments, expansions, and upgrades.

Associate degree or equivalent hands-on experience in IT, networking, or technical services.
5+ years of data center or infrastructure experience, including cabling and hardware deployments.
2+ years of experience leading technical teams in a mission-critical environment.
Strong working knowledge of structured cabling standards (BICSI, ANSI/TIA, NEC).
Experience with fiber optics, copper cabling, servers, networking equipment, and power distribution basics.
Ability to participate in on-call rotations and perform physical tasks (lifting up to 50 lbs).

Nice to Have

~1 min read

Bachelor’s degree in IT, Engineering, or related field.
Industry certifications (e.g., BICSI, CDCP, CompTIA, ITIL).
Experience in large-scale data center builds or migrations.
Familiarity with Linux, scripting (Python/Bash), and data center management tools.
Strong organizational, communication, and customer-facing skills.