Employee Recreation Center Attendant

Create a welcoming, safe, and engaging recreation environment where associates can recharge, stay active, and connect with their community. As an Associate Recreation Center Attendant, you will support the daily operation of Wisteria's recreation facilities by providing exceptional service, maintaining clean and organized spaces, promoting safety, and assisting associates across the fitness center, pool, and welcome desk. Your versatility, positive attitude, and commitment to service will help foster an environment that supports wellness, recreation, and an exceptional associate experience.

• →A welcoming and inclusive recreation experience by greeting associates, providing assistance, answering questions, and fostering positive interactions throughout the facility
• →Clean, organized, and associate-ready fitness, pool, and common areas through routine and deep cleaning, equipment care, facility inspections, and attention to presentation standards
• →Safe and enjoyable recreation experiences by educating associates on equipment usage, safe lifting practices, spotting procedures, pool programming, facility guidelines, and emergency protocols
• →Operational readiness through inventory monitoring, restocking supplies, receiving deliveries, organizing storage areas, and communicating maintenance or inventory needs to leadership
• →Consistent facility standards through execution of opening procedures, closing procedures, equipment maintenance schedules, and pool deck setup and breakdown activities
• →Seamless membership and recreation services through facility tours, member registrations, point-of-sale transactions, cash handling, documentation, and issue resolution
• →A culture of safety and accountability by promptly identifying and reporting potential hazards and helping maintain a secure environment throughout the recreation center
• →Flexible operational support across Wisteria by assisting with Market operations, Pub setup activities, and Associate Housing projects when business needs require additional support

• A dynamic role supporting fitness, recreation, pool, and membership service operations
• Frequent interaction with associates, members, and visitors
• A balance of guest service, facility operations, cleaning, cashiering, and administrative tasks
• Regular use of point-of-sale systems and operational technology
• Opportunities to develop hospitality, recreation, wellness, and service skills
• Independent responsibilities combined with a collaborative team environment
• Indoor and outdoor work environments, including exposure to varying weather conditions
• Flexible scheduling that may include early mornings, evenings, nights, weekends, and holidays
• Physical activity that includes walking, cleaning, stocking, lifting, setup, and facility support duties

• A people-centered mindset and genuine passion for creating positive experiences
• Strong service skills and a welcoming, approachable demeanor
• The ability to remain calm, professional, and solutions-focused in a fast-paced environment
• Confidence communicating with individuals of varying backgrounds, interests, and fitness levels
• Strong organizational skills and the initiative to anticipate operational needs
• The ability to work effectively both independently and as part of a team
• Sound judgment and a commitment to safety and accountability
• Adaptability and a willingness to support multiple areas of operation as needs evolve
• Receptiveness to feedback and a desire for continuous growth and learning
• Reliability, professionalism, and a positive attitude

• Current CPR/AED and First Aid certifications, or the ability to obtain all certifications within 60 days of hire
• Ability to serve as a first responder in emergency situations and follow established emergency procedures
• Ability and willingness to work in all areas of the recreation center based on operational needs
• Ability to operate point-of-sale systems and workplace technology effectively
• Ability to work a flexible schedule, including early mornings, evenings, nights, weekends, and holidays
• Ability to perform the physical requirements necessary to successfully fulfill the responsibilities of the position
• Ability to work outdoors and in varying weather conditions

This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities associated with this position. Responsibilities may change or be assigned as needed to support operational excellence, business needs, and exceptional guest service standards.

At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers.  Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

• Paid training and structured onboarding
• Hands-on learning and cross-department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.