Director, AI Services

(united States)Remoteexecutive

OtherDirector

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Quick Summary

Overview

About Net at Work Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses.

Technical Tools

OtherDirector

About the Role

~1 min read

Build and scale Net at Work’s AI and data services portfolio.
Lead client-facing AI engagements from discovery and data readiness through deployment and adoption.
Define repeatable service offerings, delivery methodologies, tools, quality standards, and reusable assets.
Serve as a senior advisor to client executives, translating AI and data capabilities into measurable business value.
Own delivery quality, staffing, capacity, scope, and performance across engagements.
Build and lead a high-performing AI and data services team.
Partner with Sales and business leaders to develop pipeline, scope engagements, and grow strategic client relationships.
Develop ongoing managed, subscription, and advisory services that extend client relationships beyond implementation.
Own the AI and data services P&L, including revenue, margin, growth, and recurring revenue targets.

Requirements

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Direct client-facing AI delivery experience, including personally scoping, delivering, or leading AI solutions into production.
Strong knowledge of applied AI and modern data technologies, including LLMs, agentic workflows, automation, data architecture, integration, and analytics.
10+ years of experience in technology or professional services, including 5+ years leading a business unit, service line, or delivery organization.
P&L ownership with accountability for revenue and margin.
Experience building or scaling a new service offering or delivery capability.
Experience defining delivery methodologies, standards, and tooling.
Proven ability to scope and sell complex engagements to executive-level buyers.
Strong people leadership and experience building and developing client-facing technical teams.
Executive presence and the ability to translate complex technology into clear business outcomes.

This job may require access to customer information, systems, and/or premises. As a result, this job may require customer approval for such access as an essential job function.

Nice to Have

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Experience serving SMB and mid-market clients.
ERP, CRM, business systems, data and analytics, or technology consulting background.
Experience with managed services, subscription, or retained advisory models.
Experience within a private equity-backed organization.
Relevant AI platform certifications.

Client Champion – Relentlessly exceed client expectations. Consistently anticipate needs to deliver valuable solutions and extraordinary outcomes.

Problem Solver – Smart, analytical, inquisitive, knowledge-seeker that thrives on a challenge.
Promise Keeper – Place high value on keeping our word and doing the right thing. Demonstrate honesty, integrity, and commitment.
Collaborative Integrator –Team player, unifier, relationship-oriented, win-win seeker, exemplify the concept of relationships through trust and unity.
Driven Intrapreneur – Exceed goals using independent creative thinking, optimism, self-confidence, and a can-do attitude.
Inspiring Coach – Help employees, clients and partners using knowledge, expertise, experience, and situational fluency.

What We Offer

~2 min read

Base salary range: $150,000 to $170,000.

This position is also eligible for a bonus in accordance with the terms of the Company's plan.

Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind.

Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.