Quick Summary
understanding, empowering, grounded,
About the Role
~1 min read- Respond to advisor questions in Forum and International Whatsapp groups with accurate, helpful, and timely guidance — adapting tone and depth to the advisor's experience level (Uncertified, Certified, Pro, Fora X)
- Organize Forum content through re-threading and reformatting posts for clarity and discoverability
- Review the Forum backlog; flag, edit, or remove outdated, inaccurate, or misplaced content
- Monitor for misinformation and ensure Fora's Community Guidelines are upheld at all times through different channels including Forum, Whatsapp and community events
- Sign up for bi-weekly Forum management shifts via the Ambassador Shift Sign-Up sheet
- Host occasional kick-off calls to greet new advisors
- Host occasional live-support sessions to respond advisor inquiries and questions
- Act as a trusted point of contact between international advisors and Fora HQ
- Surface regional community sentiment, questions, and needs to the HQ team via Slack
- Identify subject matter experts within your region and foster peer collaboration
- Represent Fora in relevant online communities (Facebook groups, WhatsApp, Reddit, local forums) — introducing yourself to moderators and sharing only accurate, up-to-date information
- Represent Fora at in-person industry events where relevant, in alignment with Fora's Community Guidelines
- Flag advisor behavior concerns with appropriate context to the HQ team
- Attend or review notes from weekly HQ Ambassador meetings (minimum 2x/month)
- Coordinate via the #fora-ambassadors Slack channel for questions, escalations, and knowledge-sharing
Requirements
~1 min read- Active Fora advisor — Certified status or above
- Strong written communication in English — clear, warm, professional, and action-oriented
- Deep familiarity with Fora's platform, community culture, and advisor experience
- Ability to commit ~10 hours per month consistently, including bi-weekly shift sign-ups
- Comfortable operating independently with minimal oversight
- Reliable access to Slack, Whatsapp Forum, and email
- Aligned with Fora's tone of voice: understanding, empowering, grounded, and personable
Nice to Have
~1 min read- Based in or deeply connected to a key international market — USA/Canada, APAC, UK, or other global regions
- Multilingual — additional languages beyond English are a significant advantage
- Experience moderating online communities or managing group communications
- Existing network within the regional travel advisor community
- Pro or Fora X advisor status
What We Offer
~1 min readFora has always been about driving change within the industry. We’re not interested in maintaining the status quo.
Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.
We believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers.
We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way.
Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high-quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry.
Authorization to work in the United States is required for full-time roles based in our New York City office. Fora is unable to sponsor or assist with U.S. work authorization. Roles based outside of the United States are not subject to this requirement.
Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.
Location & Eligibility
Listing Details
- Posted
- May 1, 2026
- First seen
- May 1, 2026
- Last seen
- May 4, 2026
Posting Health
- Days active
- 3
- Repost count
- 0
- Trust Level
- 67%
- Scored at
- May 5, 2026
Signal breakdown
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