NYC: Studio Representative

United States·New Yorkmid

OtherNyc

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Quick Summary

Requirements Summary

Stand and walk for extended periods. Move throughout the studio to greet students, check them in, answer questions, and maintain a welcoming environment. Lift and carry up to 20 pounds,

Technical Tools

OtherNyc

Have 1+ year of customer-facing experience in sales, hospitality, retail, boutique fitness, membership sales, or another service-focused environment.
Have a proven track record of meeting or exceeding sales, conversion, membership, or performance goals.
Enjoy building relationships and naturally create memorable customer experiences.
Are confident initiating conversations, recommending memberships and retail products, following up with leads, and asking for the sale.
Are energized by working toward individual and studio sales goals.
Are organized, proactive, and comfortable managing multiple priorities at once.
Communicate confidently and remain calm under pressure.
Thrive in a fast-paced, team-oriented environment.
Can commit to at least 15 hours per week, including mornings, evenings, weekends, and holidays.
Are excited to immerse yourself in the New York Pilates brand by taking classes and becoming a product expert.

This Role Probably Isn't the Right Fit If You:

Prefer behind-the-scenes work over interacting with people throughout the day.
Feel uncomfortable discussing memberships, recommending products, or asking for the sale.
Don't enjoy working toward sales goals or being accountable for performance metrics.
Struggle in fast-paced environments where priorities change throughout the day.
Prefer routine over variety and don't enjoy solving problems as they arise.
Aren't excited about creating an exceptional experience for every student.

Compensation & Benefits
Pay: $18–$24 per hour, based on experience, plus monthly sales commission.

Benefits

Complimentary New York Pilates membership
Employee merchandise discounts
Credits toward our Online Instructor Training certification
Ongoing coaching, mentorship, and professional development
Opportunities for career growth within one of the fastest-growing boutique fitness brands in the country

Physical Requirements
This is an active role that requires an on-the-floor presence throughout each shift. Studio Representatives should be able to:

Stand and walk for extended periods.
Move throughout the studio to greet students, check them in, answer questions, and maintain a welcoming environment.
Lift and carry up to 20 pounds, including retail inventory, towels, cleaning supplies, and studio equipment.
Bend, reach, kneel, and perform light cleaning and organizational tasks.
Maintain a positive, energetic presence in a fast-paced boutique fitness environment.