People Advisor

Shoreditch, London, Shoreditch, LondonPermanent - Full Timemid

OtherAdvisor

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Quick Summary

Key Responsibilities

Act as the first point of contact for employee relations (ER), building strong relationships with Regional Directors and Nursery Managers.

Technical Tools

OtherAdvisor

We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider.

At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it!

Our Support Office is the engine that keeps N Family Club running smoothly – from operations and finance to people, marketing, and strategy. We’re a tight-knit, fast-paced, and mission-driven team that works together to create exceptional experiences for families and team across all our nurseries. Whether you’re a seasoned expert or early in your career, you’ll be empowered to grow, contribute ideas, and make an impact every day.

What you’ll be doing…

Advising & Empowerment

Trusted ER Partner: Act as the first point of contact for employee relations (ER), building strong relationships with Regional Directors and Nursery Managers.
Manager Coaching: Upskill and coach managers to confidently handle absence, performance, probations, and grievances.
Capability Building: Create practical toolkits, templates, and training to enable manager self-service and address knowledge gaps.
Team Support: Guide new managers through onboarding and support People Assistants with administrative process delivery.

Experience & Engagement

Training & Engagement: Deliver engaging training sessions and attend regional meetings to reinforce policy consistency.
Wellbeing Champion: Advise on Occupational Health and mental health support, helping managers spot and act on wellbeing concerns early.
Culture & Inclusion: Drive initiatives that boost retention, promote inclusive practices, and evolve the overall employee experience.
Operational Excellence & Compliance
Pragmatic Compliance: Provide timely, up-to-date legal advice (including upcoming Employment Rights Act updates) to minimize risk.
Policy & Change Management: Maintain compliant people policies and support organizational change like restructures or redundancies.
HRIS Superuser: Act as the platform expert for HiBob, driving data integrity, regular audits, and system process improvements.
Safeguarding: Ensure all people operations are executed fairly and strictly align with safeguarding and H&S regulations.

Collaboration & Continuous Improvement

Cross-Functional Collaboration: Partner with the wider People team to simplify processes, enhance automation, and future-proof HR services.
Data-Driven Insights: Use data and feedback to spot trends, recommend policy updates, and constructively challenge decisions.
Value Ambassador: Role model company values and champion a "hassle-free" employee experience.

You should have…

Proven experience as an HR generalist or People Advisor, with a strong and demonstrable focus on employment relations -ideally in a multi-site organisation.
Experience advising on the full range of ER cases including disciplinaries, grievances, performance, absence, flexible working, and probation.
Experience implementing, configuring, or acting as a superuser on HRIS or case management systems. HiBob experience is a bonus but not essential.
Experience delivering training or coaching to managers on people processes and ER matters.
Experience working within, or passion for, the early years, education, or care sector.

Please note, this is a hybrid role working 2 days per week at our Support Office in Shoreditch, London.

The N Advantage

Competitive salary up to £40,000 per annum, based on experience and dedication
Flexible hybrid working model for work-life balance
Up to 35 days holiday – including a personal ‘Me’ day and Christmas closure
£100 annual learning fund, plus access to in-house development opportunities
Enhanced family leave for parents, carers, and more
40% childcare discount, plus 6 emergency days annually

And that’s not all!

5-year loyalty bonus – around-the-world trip + 2 bonus weeks off
10-year loyalty bonus – ‘Out of this world’ experience + 2 extra weeks off
Referral bonus – earn up to £1,000 per successful hire
Amazing discounts – save on groceries, shopping, fitness and more
Travel support – season ticket loans and cycle-to-work scheme
Socials & wellbeing – annual parties, team events, gym discounts, and online fitness

Why N Family Club?

At N Family Club, we’re reimagining early years education – and we want you to be a part of it. We’re a certified Great Place to Work and one of the UK’s most innovative early years groups. With top salaries, unmatched benefits, and real career progression, we put our people first.

Join us today to spark big ideas in young minds and shape a career you’ll love.