Community Engagement & Transition Specialist

NFI Massachusetts, Inc., a nonprofit human services organization, is seeking an engaging and motivated Community Engagement & Transition Specialist to support justice-involved individuals as they transition back into the community through the Supporting Transitions & Reentry (STAR) program, located in Lynn, MA, under the jurisdiction of the Essex County Sheriff’s Department.

This role focuses on active outreach, engagement, and skill-building to help individuals achieve stability, independence, and long-term success. The Transitional Specialist plays a critical role in connecting individuals to essential resources, reducing barriers to care, and supporting overall wellness and community integration.

• →Conduct outreach and engagement with assigned individuals in the community
• →Build and maintain strong connections with local resources and referral networks
• →Assist individuals in overcoming barriers to services (e.g., transportation, language, financial challenges)
• →Support applications for employment, housing, and public benefits
• →Accompany individuals to court appearances and other appointments as needed
• →Provide coaching, guidance, and accountability to support program participation and goals
• →Collaborate on individualized service and treatment planning
• →Participate in group facilitation and team meetings as appropriate
• →Coordinate transitions between services and providers
• →Maintain accurate and timely documentation in the electronic health record (EHR)
• →Ensure compliance with all NFI Massachusetts and ECSD policies and procedures
• →Organize volunteer activities in the community
• →Research and connect participants with free or reduced-cost recreational activities

• Bachelor’s degree preferred (or equivalent relevant/lived experience)
• Experience in workforce development, reentry services, or related human services field
• Strong engagement and relationship-building skills
• Ability to work independently in community-based settings
• Strong organizational and communication skills