Field Services Representative

We are Northrop Grumman Australia (NGA). Our 800 strong team is leveraging unparalleled global resources to deliver sovereign Defence capability aligned to the Government’s priorities across Aeronautics, Mission Critical Systems, Space and Guided Weapons. As we build our business and our capabilities, we are also developing a reputation as a great place to work. Help us define what is possible for our nation and for your career. 

As a KC-30A Field Service Representative, you'll work alongside RAAF operations and maintenance teams, helping keep one of Australia's most important air mobility and air-to-air refuelling capabilities available and mission ready. This is a hands-on role for an experienced licensed engineer who enjoys solving complex technical problems, working directly with operators, and being trusted to make informed decisions when aircraft availability is on the line.

The team supports Amberley operations around the clock and provides technical support wherever the aircraft goes. That includes domestic and international travel alongside Squadron activities when required. You'll work closely with maintainers, engineers, program stakeholders and Defence personnel, acting as a key link between the flight line and the broader sustainment team.

Success in this role is as much about people as it is technical expertise. The strongest performers build relationships quickly, work through challenges pragmatically and help resolve issues without creating unnecessary friction.

• →Become a trusted technical advisor to RAAF personnel during planned and unplanned maintenance activities.
• →Support aircraft availability through troubleshooting, defect resolution and practical technical guidance.
• →Technical leadership across operational, maintenance and engineering stakeholders when complex issues arise.
• →Contribute to a collaborative team environment where knowledge sharing and problem solving are valued.

• CASA or DASA A330/KC-30A B1 and/or B2 licensed engineer.
• Experience as a certifier on the A330 or KC-30A platform.
• Strong operational or flight line experience within Defence or commercial aviation environments.
• Experience exercising Engineering Authority, Release Authority, or working towards these responsibilities.
• Known for building strong working relationships, sharing knowledge and approaching problems with a practical, solutions-focused mindset.
• Someone who enjoys working directly with customers, operators and maintainers and takes pride in helping a team achieve the best outcome.

If you're supporting the KC-30A fleet today, have supported it previously, or you're an experienced A330 certifier interested in applying your expertise in an operational Defence environment please reach out!