Resource Manager | Driving Customer Success

To do well in this role, you’ll need:

• Experience working within PMO, Service Management, Delivery Controls, Delivery Management, or similar engagement-focused roles.
• Excellent stakeholder management and communication skills.
• The ability to coordinate multiple priorities within a fast-paced delivery environment.
• Experience producing management information, reports, and operational insights.
• A proactive, solutions-focused mindset with strong attention to detail.
• The ability to build trusted relationships and influence stakeholders at varying levels of seniority.
• Eligibility to work in the UK
• Ability to obtain SC clearance

These aren’t essential, but they’re a bonus:

• Experience with Power BI, Power Platform, or SharePoint.
• Experience working in government, public sector, or regulated environments.
• Knowledge of commercial governance, workforce forecasting, and process improvement/automation initiatives.

We'd love to hear from people who are:

• Highly organised and naturally detail-oriented.
• Comfortable working across multiple stakeholder groups and levels of seniority.
• Collaborative, relationship-focused, and confident influencing others.
• Proactive in identifying opportunities to improve processes and ways of working.
• Passionate about innovation, automation, operational excellence, and delivering real business value.

If you’re ready to take the next step in your career and grow with the support of _nology and a dedicated team, submit your application now. We look forward to hearing from you!