Project Manager, PMO

The Project Manager, PMO, reports to the PMO Manager and is responsible for end-to-end project management, leveraging established PMO tools and processes to manage projects from initiation through closeout. The role develops detailed project plans, leads execution, monitors progress, tracks milestones, identifies risks, and serves as the main point of contact for stakeholders across multiple complex projects, ensuring projects are delivered on time and within budget. The Project Manager, PMO acts as a project management thought leader and develops relationships across teams to execute projects in a timely manner. Strong communication with project teams, cross-functional departments, outside partners, and senior leadership is essential to the success of this position.

Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

● Develop detailed project plans, dashboards, and associated project tools or artifacts as necessary to outline scope, deliverables, objectives, timelines, resource requirements, and provide project visibility

● Create and manage project schedules, budgets, and resource allocation

● Lead project execution, ensuring activities are aligned with the project plan.

● Monitor project progress against the plan, identify potential issues, and collaborate with the project team, stakeholders and leadership to implement changes

● Track project milestones and defined key performance indicators (if applicable)

● Develop and implement risk management plans, identifying and mitigating project risks

● Build project accountability by assigning responsibilities, setting expectations, monitoring progress, providing feedback, and recognizing achievements

● Communicate and report on project, issues, and risks effectively, delivering consistent project updates to stakeholders.

● Manage stakeholder expectations and address their concerns.

● Act as the primary point of contact, manage and facilitate communication and conflict resolution between project teams, stakeholders, and affected cross-functional teams

● Conduct lessons learned retrospective activities to implement project or process improvements

● Ensure projects meet defined standards and requirements, and complete close activities and documentation storage

● Collaborate with the PMO to ensure adherence to PMO standards, processes, and templates.

● Support the training of project team members on project management tools and methodologies

● Contribute to the development and implementation of project management standards and practices

● Develop and maintain knowledge of existing and new systems and processes used by the PMO

● Other duties as assigned. 

● Accountability - take ownership of responsibilities, acknowledge and learn from mistakes

● Adaptability - adjust to changing needs or priorities

● Communication - communicate effectively and collaboratively with others

● Confidence - facilitate execution of project deliverables/assignments and push back when needed

● Customer Focus - manage customers’ needs while following organizational procedure

● Empathy - understand stakeholder/team motivations, feelings and experiences

● Estimation - accurately assess resource allocation, set realistic timelines, and effective budgeting

● Goal-driven - set clear objectives and break down projects into manageable chunks

● Leadership - lead and inspire project teams work collaboratively to perform at their best

● Organization - organize and manage time well

● Problem Solving - ability to identify issues, analyze root causes, and implement solutions

● Positivity - View situations with a positive attitude, and assume the best of others’ intentions

● Risk management - anticipate potential challenges and take steps to mitigate their impact

● Must be proficient with MS Office / Google Suite and analyze data using Excel (spreadsheet organization, formulas, and other data manipulation)

● Proficiency with PLM, project management, process mapping, and collaboration tools; Smartsheet, Monday.com, Wrike, Jira, LucidChart, Visio preferred

● PMP Certification required

● BA/BS in Business, Project Management, or related field

● 3 - 5 years project management experience

● Supplement industry experience preferred

● Experience with Stage-Gate development, and supporting project teams cross-functionally across an organization