✓Maintain satisfactory performance with no corrective action during the first 90 days of employment.
✓Demonstrate reliable attendance, with a grace allowance of one shift per month.
✓Have no more than two absences within a 90-day period, subject to case-by-case review and supervisory discretion.
✓Demonstrate leadership qualities among colleagues.
✓Assist with staff training and orientation.
✓Promote and reinforce consistent standards for all Behavioral Health Technicians.
✓Attend monthly supervisor meetings.
✓Maintain current knowledge of house operations, client needs, and scheduled activities.
✓Plan work responsibilities to coincide with programming requirements.
✓Set appropriate priorities when monitoring clients, conducting house rounds, documenting relevant information, and completing other assignments.
✓Remain available to clients for questions and assistance while communicating in a friendly, respectful, and dignified manner.
✓Maintain a comprehensive understanding of Minnesota statutes applicable to the populations served by Northstar Behavioral Health Network.
✓Maintain current knowledge of the program’s philosophy, policies and procedures, Minnesota Rule 245G requirements, house operations, client rights, and confidentiality requirements.
✓Assist counselors with intake and admission procedures.
✓Assist with the orientation of new clients and coworkers.
✓Participate in client recreational activities with a positive attitude.
✓Serve as a resource for clients by maintaining knowledge of services and opportunities available within the community.
✓Administer client medications and complete all required documentation accurately.
✓Document relevant client information in communication logs and other required forms.
✓Understand the program’s mission and how the Lead Behavioral Health Technician’s work supports and advances program goals.
✓Use sound decision-making skills, demonstrate good judgment, and maintain a realistic understanding of situations and concerns.
✓Objectively document client-related behaviors, interactions, concerns, and other relevant information in client records and communication logs.
✓Communicate diplomatically and demonstrate sensitivity toward the feelings, needs, values, and opinions of clients and staff.
✓Continuously seek opportunities for improvement by identifying operational challenges, gathering input from coworkers and leadership, and recommending practical solutions.
✓Respond constructively to feedback with an open mind and a willingness to improve.
✓Interact, communicate, and collaborate effectively with team members in support of Northstar Behavioral Health Network’s mission.
✓Participate in staff meetings.
✓Complete clerical assignments, including faxing, copying programming materials, stocking packets and forms, preparing documents in Microsoft Word, and updating Excel spreadsheets.
✓Support staff and program leadership in making informed and appropriate decisions.
✓Launder agency linens and miscellaneous items as needed.
✓Keep coworkers informed of relevant client, staffing, and operational developments.
✓Assist with food preparation and household cleaning duties as needed.
✓Follow all attendance and absence policies.
✓Participate in rotational or off-shift schedules, including holiday rotations, as applicable.
✓Work additional hours or alternate shifts as needed.
✓Complete other duties as assigned.
✓Valid Driver’s License with acceptable driving record and pass an MVR
✓CPR/First Aid Certification or attain within 30 days of employment
✓Must be able to pass a background check
✓Knowledge of all MN Statutes related to providing services for the population NBHN serves, and willingness to learn, understand, and carry out regulations with integrity
✓Must understand and follow NBH's Drug and Alcohol Policy
✓Must be at least 18 years old.
✓Proficient computer skills, including knowledge in MS Office, and Google Suite programs
✓Have a minimum of 1 yr of sobriety.
✓Must work every other weekend and holiday rotation
