Order Fulfillment Processing Lead

As an Order Fulfillment Processing Lead, you will play an important part in leading the order fulfillment team by ensuring the picking, packing and outbound auditing is processed within client SLA’s. You’ll be working with product from some awesome clients that are heavily involved in the active lifestyle.

As an Order Fulfillment Processing Lead engaging interactions with the teams will bring success in this role. A keen eye for attention to detail, organizational skills and the ability to motivate and celebrate wins with your team are an integral part of the role. You will be on the front lines ensuring that the processes are being accurately followed and KPI’s are being met.

Experience with a warehouse management system (WMS)

Excellent communication and interpersonal skills

Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented

Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently

Has the ability to be flexible and adapt to changing priorities. 

Must have 2+ years of prior experience in warehousing/light industrial, experience as a Lead is a plus

Proficient with Microsoft Office, specifically Outlook

Must be 18 years or older to apply

Must be in good standing in your current position (i.e., good attendance, performance, no PIPs within the last 3 months)

Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc. 

Must make current Supervisor/Manager aware of your interest and have their approval PRIOR to applying

Bilingual (Spanish/English) preferred but not required

Oversee the training and cross-training of team members

Lead and delegate a variety of order fulfillment tasks while working within SLA

Collaborate with the Supervisor by planning labor requirements based on forecast and direction from the Client Services team

Picking, packing, scanning, tagging along with other general warehouse duties

Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)

Keeps work and storage areas in a safe, clean, and tidy condition at all times.