Patient Service Representative - Ortho

2 Locationsmid

OtherPatient Service Representative

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Under general supervision and according to established policies and procedures, provides front desk coverage. Answers incoming calls, schedules appointments, greets patients,

Technical Tools

OtherPatient Service Representative

$18.76 - $27.20 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position: Patient Service Representative (PSR) - Ortho
Location: Arlington Heights, IL
Full Time: 40 hours/weekly
Office Hours: Varies Monday - Friday, 7:00 AM - 5:30 PM. Includes Rotating Weekends and floating locations.
Required Travel: For coverage purposes to our Kildeer Office

Responsibilities

~1 min read

→
Under general supervision and according to established policies and procedures, provides front desk coverage. Answers incoming calls, schedules appointments, greets patients, registers new patients in EPIC, schedules laboratory and off-site diagnostic tests requested by physician, verifies insurance eligibility and interprets covered benefits. Processes patient charges by totaling fees, applying insurance coverage, calculating adjustments, and receiving and recording payments in computer system. Clinic set-up and other office support.

→
High School Diploma or GED required
→
Keyboard and computer skills
→
A valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

Preferred:

→
A minimum of three months previous business office OR healthcare based experience
→
Previous insurance, managed care, and integrative medicine experience preferred
→
Medical terminology or coding experience
→
Bilingual Spanish helpful, but not required