Operations Support Assistant – Service Center

• →Support the enhancement and digital transformation of  information systems, particularly Salesforce, by identifying improvements opportunities, translating business needs into system requirements, and contributing to the design and implementation of system enhancements. 
• →Coordinating with relevant stakeholders, supporting the preparation of business requirements documents, tracking enhancements requests, and participating in testing and validation process prior to deployment.
• →Perform ongoing maintenance, accuracy checks, and organization of database in Salesforce, including accounts, contacts, opportunities, due diligence, and partner intelligence records.
• →Ensure all data is complete, validated, and aligned with operational needs to support timely decision-making and strategic engagement. 
• →Act as a data quality focal point (Data Champion), supporting data governance efforts, responding to data-related requests from internal stakeholders, and ensuring consistency, accuracy, and usability of CRM data across teams.

• A minimum of 2 years of relevant experience or the equivalent combination of education and experience in compliance area and know your customer (KYC). is preferred.
• Fluent English and Spanish, both orally and written. Portuguese or French is a plus.
• Ability to focus and perform assigned tasks independently in multidisciplinary working environment.
• Planning and organization skills.
• Ability to work with precision, pressure, tight schedules and handle different projects simultaneously.
• Time management and prioritization.

Empowerment and rewards are the cornerstone of our career development model. We are a young, fast-growing company, with a highly innovative and entrepreneurial spirit, because of this professional experience and growth will be unmatched. Our talent and positive attitude allows us to transform our goals into achievements, and projects into realities.

Diversity, Equity & Inclusion 

We are committed to building and sustaining a diverse workforce. NTT DATA is proud to be an Equal Opportunity/Affirmative Action Employer, making employment decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. 

Req. ID: 1313