Employee Relations Specialist- Human Resources

The Employee Relations Specialist is responsible for the administration of Ocean Casino Resort’s discipline policies and procedures.

• →Develops and administers progressive discipline policy and procedures.
• →Reviews disciplinary actions.
• →Advises and counsels managers and supervisors regarding job performance and behavioral issues concerning their team members. Recommends appropriate courses of action.
• →Works with managers and supervisors assisting in documenting performance and/or disciplinary issues.
• →Conducts investigations regarding complaints and concerns brought forth by team members or management.
• →Demonstrates ability to formulate recommendations for corrective action based on investigation findings & internal policies and procedures as well as applicable federal, state and/or local employment laws.
• →Demonstrates knowledge of Federal, State and local employment laws.
• →Demonstrates knowledge of Collective Bargaining Agreements. .
• →Reviews involuntary terminations consistent with policies and procedures.  
• →Develops and maintains a tracking system for all employee investigations and grievances.
• →Must possess the ability to maintain confidentiality
• → Schedules, prepares and facilitates grievances.
• →Maintains detailed notes and files for all investigations and grievances.
• →Other duties as assigned by manager or director.

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and hectic environments.
• Ability to work under pressure in a fast-paced environment with multiple priorities.
• Must be able to work holidays and weekends as well as flexible shifts and/or unusual hours, as needed.
• Travel to/from work and on-site attendance to perform the essential functions of the job.
• Must be able to lift/pull up to 10 pounds.

• Ability to effectively communicate in English (Read, Write, Speak & Understand)
• A Bachelor's Degree in Human Resources, Business Administration, Psychology, Counseling, or equivalent applicable experience preferred.
• A minimum of three years’ experience in Human Resources or operations supervision, preferably with experience in employee relations or dispute resolution.
• Strong critical thinking and problem-solving skills.
• Excellent interpersonal skills with demonstrated patience, tact, and respect. 
• Must be able to demonstrate sensitivity and awareness on behalf of a diverse workforce.
• Ability to maintain composure under pressure