Social Account Director

We are flexible on whether you have come from an agency of client background, but we think the following are really important for this role: 

• Organised and autonomous; you’ll be responsible for motivating the team to do great work, whilst anticipating any areas that may hinder the success of the campaign 

• Whilst you will work with a Account Manager to support with budgets and timings, you will also be well averse in taking this on and have an excellent understanding of processes and what it takes to deliver social campaigns on budget and on time 

• Financially savvy; you’ll need to work with the rest of the agency team to deliver proposals that are within the client’s budgets and ensure successful delivery 

• You will be an excellent communicator; providing clear succinct guidance to the internal teams as well as being able to present the work to clients 

• You’ll be someone that loves to get stuck into a task, and collaborate with the client and agency teams, and make stuff happen! 

• Experience withing the retail sector is not essential but would be helpful 

As a Social Account Director you lead large, more complex projects, armed with your experience and proven ability to think and do. You are able to problem solve and create highly effective and fruitful working relationships with clients and colleagues, collaborating with other Capabilities and Crafts instinctively.  

You may also have a solid understanding of strategy and always ensure that you and the team are working towards strategic objectives.  

• Has a relationship with mid-level clients that  is one of trusted partner, based on proven track record of delivery.  

• Is able to confidently lead conversations and problem solve in the moment as required, and act as a point of escalation for junior clients.  

• Has strong skills in paid and organic social and has worked across a wide variety of clients and projects from small  response driven workstreams to larger more complex social experiences across multi platforms and touch points 

• Understands how to work and lead project delivery in a Social first environment, as well as as part of an integrated team. 

• Is confident managing multi-level stakeholders in complex matrix organisations as well managing resources and teams, across all levels, with diverse skills and personalities. 

• Understands the strategic, and business context the client is operating in and uses this knowledge to develop solutions and approach tasks in a way that is effective for the client                                

• Collaborates confidently with other capabilities and crafts in service of finding the best Social creative solution to the clients business problem.  Is seen as a champion for the craft with all those they come in to contact with.   

• Demonstrates their ability for creative problem solving in how they approach every task – whether that’s identifying a way to improve the internal process, ideating for an innovative social solution, or co-creating an inspiring way to sell in the work. Able to consider different angles on a brief – a non linear thinker.  

• Takes responsibility for larger projects. And acts accountable for both the work, and the process.  

• Understands that they are accountable for the actions of the account team reporting into them on projects; guiding them and intervening and managing up as required.   

• Will manage client expectations when having to charge more for additional work in a manner which does not expose the agency to financial risk  

• Is well informed about the commercials of all projects they are responsible for, managing those below them to meet agreed targets   

• Able to maintain strong partnership with internal stakeholders across all crafts in and support cross functional agendas for the benefit of the company and the client.  

• Has strong relationship with their days to day clients and wider client stakeholders, and uses these relationships to help protect the work, strengthen the relationships and activate new opportunities.  

• Acts as an escalation point for the team in resolving issues. Supports the team in confidently navigating through problems  

 
How we help you Thrive: 

• 25 days annual leave + 1 Volunteer Day 
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• Flexible Working Model with core working hours: 10am – 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests.
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance 

 
Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.   

We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for anyone who wants to work at Ogilvy. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know and we will do everything we can to accommodate.