Tech Services Team Lead-NYC

Original X Productions are the operators of worldwide location based entertainment experiences including The FRIENDS^TM Experience and Hershey Super Sweet Adventure.  We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do. 

OGX is seeking a Tech Services Team Lead to assist with overseeing the Tech Services Team and maintaining the technical elements (audio, video & operational) of the experience while also preserving the cleanliness of the space. The ideal candidate thrives in a fast-paced environment and has the technical knowledge for facilities operations.

This part-time position pays $21.00 per hour.

• →Work with the Tech Services Manager to ensure all elements of the attraction are working properly 
• →Delegate tasks to ensure completion or coordinate with vendors to escalate
• →Help keep the location clean and welcoming to Guests
  • →Maintain cleanliness of the exhibit including sweeping floors, wiping down exhibits, and removing trash around the venue
  • →Ensure all health and safety protocols are followed; work with staff stations in venue to ensure all areas are supplied with disinfectants and preventative materials (wipes & sanitizers)
  • →Keep exhibits clean and free of smudges or fingerprints
  • →Maintain restrooms to show standards
• →Schedule repairs and maintenance to resolve swiftly and effectively
• →Complete daily and weekly inspection checklists
• →Perform preventative maintenance on critical systems to keep the venue in good condition
• →Coordinate with onsite security to ensure safety around venue
• →Answer questions about the experience
• →Jump in to support exhibit operations and perform duties as needed to ensure best experience to Guests

• Must be fully vaccinated against Covid-19
• Must be able to remain in a standing stationary position more than 75% of the time
• Must be able to work a minimum of two shifts, one of which must be a weekend day
• Must be able to move about inside the exhibit space
• Constantly positions self to clean and maintain exhibit equipment 
• Regularly operates audio, video, and lighting equipment
• Frequently lifts and moves items / equipment weighing up to 75 pounds
• Must be able to work a variable schedule including evenings, weekends, and holidays

• Exceptional communication skills
• Organized and detail oriented
• Ability to multitask
• Reliable proactive team player

• High school diploma (or its equivalent), some college is preferred (current students welcome to apply)
• Previous experience with show elements such as lighting, audio, and/or visual
• Knowledge of basic hand and power tools
• Knowledge of basic elements for critical systems (plumbing, electrical and HVAC)
• 6 months in a leadership role