Enterprise Renewals Manager

• →Manage all aspects of the subscription renewal process for a defined set of customers to ensure continuous access to Okta products and services, drive long-term agreements, and maintain and grow Okta revenue.
• →Identify "at-risk" signals and build mitigation strategies 9-12 months prior to renewal.
• →Confidently present ROI and business impact to c-level executives, shifting the conversation to true business outcomes.
• →Maintain a high degree of forecast accuracy both annually and quarterly for your book of business.
• →Convey the value proposition for Okta product subscriptions, technical support, and other services.
• →Collaborate with the assigned Customer Success Manager and Account Executive to develop and execute renewals strategy, improve product adoption, and address risk in the business
• →Lead pricing strategy and negotiations. 
• →Provide timely proposals and quotes in line with terms of customer and/or partner agreements
• →Work closely with finance and legal teams to ensure all contracts meet customer and Okta needs
• →Track and maintain customer data and renewal information in Okta systems, including Salesforce.
• →Work on assigned projects and take initiative to improve the way our team operates

• 5+ years of experience in renewals, account management or equivalent customer facing role
• Executive presence and the ability to synthesize complex renewal data into actionable insights for Regional Sales Leadership
• Proven experience operating cross-functionally with Customer Success leadership to drive regional retention goals
• Comfort negotiating complex, enterprise license agreements
• Ability to tactfully close deals with a high degree of integrity and independence
• Proven influencer and negotiator
• Highly organized with strong attention to detail
• Strong oral, written and presentation skills
• Ability to organize, prioritize, complete activities and meet deadlines on a daily basis
• Experience recording information in Salesforce or similar CRM system preferred 
• Team player who enjoys assisting where needed and finding ways to help
• High activity level, enthusiastic, self-motivated, tenacious
• 4 year college degree or equivalent business experience

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