Partner Sales Desk Specialist

At Okta, partners are central to our success. The Global Partner Program team equips partners with the operational foundation, resources, and clarity needed to build thriving, long-term Okta practices. Embedded in our Okta culture, we champion conscious leadership, high self-awareness, active empathy, and radical accountability. We focus on the whole human—fostering transparent relationships with our partners while enabling high-velocity growth.

We are seeking a Global Partner Sales Desk Specialist who brings an outward mindset and strong operational rigour to our partner-led deal flow. Reporting to the Manager of Global Partner Operations, you will be the connective tissue between external partners and internal stakeholders—leading Deal Registration qualification, streamlining quoter-to-order workflows, and driving data integrity across systems.

The ideal candidate is a self-aware communicator who thrives in a dynamic environment, embraces continuous learning, and takes pride in elevating both partner and team performance.

Review and validate Deal Registrations (DR) with speed and precision, ensuring program compliance while actively removing friction for partners. Serve as an approachable guide to troubleshoot submission issues, answer inquiries, and empower partners to succeed.

Partner deeply with Partner Account Managers, Deal Desk, and Order Management teams to create a seamless operational loop. Actively bridge communication gaps to ensure Purchase Orders (POs) and quotes move through the pipeline accurately and on time.

Take full stewardship of customer and partner data within Salesforce (SFDC) and Partner Portals. Maintain high operational standards by proactively auditing, validating, and managing accounts to provide accurate insights for leadership.

Serve as a trusted advisor to internal and external partners across Slack and email. Communicate complex transactional statuses, quoting procedures, and workflows with clarity, warmth, and solution-oriented thinking.

Participate actively in team development and feedback loops. Maintain an adaptable, resilient approach to cross-regional time shifts and high-volume cycles by managing personal energy and workload mindfully.

• Supporting Your Well-Being 
• Driving Social Impact 
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.